Rinnai Service Center provides after-sales service (AS) for various Rinnai products. If your product breaks down, you can receive professional technical support and service through the Rinnai Service Center. In this article, we will learn more about the Rinnai Service Center’s phone number, business hours, how to apply for after-sales service, self-diagnosis method, parts warranty period, etc.
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Rinnai Service Center: Product failure? Rinnai will solve it!
Rinnai Service Center Information
Rinnai Service Center phone number and business hours
You can contact the Rinnai Service Center at ☎1544-3651. It operates from 9:00 am to 6:00 pm on weekdays, and is closed on Saturdays, Sundays, and public holidays.
How to apply for after-sales service at Rinnai Service Center
If a problem occurs with a Rinnai product, you can call the customer center at 1544-3651 to apply for after-sales service, or use the after-sales service application page on the Rinnai website. Additionally, KakaoTalk consultation chat is also available.
Rinnai self-diagnosis method
On the Rinnai website, you can self-solve product malfunctions through a self-diagnosis page that provides frequently asked questions, video guides, and error code solutions.
Rinnai product quality warranty period and parts retention period
Rinnai products are subject to various warranty periods and parts retention periods. For example, the quality warranty period for gas boilers is 3 years and the parts retention period is 8 years.
Rinnai parts cost, travel cost, repair cost, service fee calculation standard
Rinnai’s service fees are calculated based on the Basic Consumer Act, and explanations of parts costs, travel costs, and repair costs are provided. Travel costs vary depending on different time zones.
Rinnai Service Center Location Address
The locations and addresses of 27 Rinnai service centers directly managed by Rinnai headquarters are provided nationwide. Visiting hours are from 9:00 AM to 6:00 PM on weekdays, and are closed on Saturdays, Sundays, and public holidays.
List and addresses of Rinnai service centers by region
Rinnai service center addresses and transportation information are provided in various regions, from Seoul/Gyeonggi/Incheon to Gyeongbuk/Daegu.
About Rinnai
Rinnai is a gas appliance company founded in 1974. Its product lineup includes gas ranges, electric ranges, ovens, built-ins, boilers, water heaters, system products, and household/seasonal home appliances.
Rinnai Customer Center Service
The role of customer center when using Rinnai products
When using Rinnai products, you can use the customer center to solve problems, request service, and obtain user manuals. The customer center provides information such as service call numbers, usage hours, self-diagnosis, and service center information.
How to use the Rinnai Service Center
When you access the Rinnai website and go to the customer support menu, you can use the product problem solving, service registration, user manual, service center information, dealer search, and customer voice menus.
Service center phone number and visit location information
Rinnai’s authorized service phone number is 1544-3651, and you can visit the service center in person from 9 a.m. to 6 p.m. on weekdays, up to 30 minutes before closing time. Additionally, service centers are located in various areas such as Seoul, Incheon, Daejeon, Gwangju, Busan, Daegu, and Ulsan, and detailed locations can be found on the website.
Rinnai Product Troubleshooting
If you have a problem with your Rinnai product, try self-diagnosis first instead of calling the service center. You can check the solution by going to the Product Troubleshooting menu in Customer Support and entering a keyword.
Service reception
If you would like to use the on-site service where a Rinnai engineer will visit you in person to provide the service, you can apply through the website or customer center. Upon submission, service fees, warranty period, submission inquiry and confirmation services are also provided. You can select a visit request date within 7 days, and reservation visits are not possible after 13:00 on Saturdays, Sundays, and public holidays. The business trip fee is 18,000 won on weekdays and 22,000 won on Saturdays, Sundays, and public holidays.
Rinnai Product Warranty and Conclusion
Warranty period for Rinnai products
The warranty period and parts retention period apply differently for each product. For example, the product warranty period for a gas boiler is 3 years and the parts retention period is 8 years.
Rinnai Customer Center Phone Number
If a problem occurs, please contact Rinnai Customer Center at ☎1544-3651 for inquiries and consultation regarding after-sales service.
conclusion
Rinnai is a manufacturer with a diverse product lineup, and provides stable after-sales service through the Rinnai Service Center when a product breaks down. Create a better product experience through the service center location, business hours, after-sales service method, product warranty period, etc.