We will provide you with Mirae Asset Life Insurance Customer Center phone number and information on ARS.
You can view the detailed information page by accessing the relevant insurance company’s website, selecting the [Consumer Portal] menu at the top of the main screen, and going to the [ARS Information] item in the [Customer Center] category.
The main phone number is 1588-0220, and counselors are available from 09:00 to 18:00 on weekdays. The international number is 82-2-1588-0220, and the loan counselor number is 1670-4750.
KakaoTalk chat consultation operating hours are from 09:00 to 17:30 on weekdays, and to protect information, guidance to anyone other than the user may be restricted. For hearing-impaired customers, call 107 and request a call from Mirae Asset Life Insurance Customer Center.
Below is a guide to using ARS.
Digital ARS is automatically connected depending on age and smartphone model.
No. 1: Accident insurance claim submission
– No. 1: Issuance of accident insurance fax number
– No. 2: Mobile application for accident insurance
– Number 0: Connect to a counselor specializing in accident insurance
– Star button: Listen again
– Shop button: Previous step
No. 2: Issuance of a virtual account for insurance premium payment
No. 3: Quick inquiry and payment service
– No. 1: Confirmation of insurance premium deposit and guidance on revival
– No. 2: Payment-related inquiry and processing
– Number 0: Connect to a counselor
– Star button: Listen again
– Shop button: Previous step
No. 4: Professional consultation regarding variable insurance
– No. 1: Variable insurance rate of return and reserve amount inquiry
– No. 2: Fund recommendation top 5 stocks text message
– No. 3: Variable insurance simple information letter
– Number 0: Connect to a variable investment counselor
– Star button: Listen again
– Shop button: Previous step
No. 5: Professional counseling for disabled and elderly customers
Number 0: Connect to a counselor
– No. 1: Insurance contract loan and credit loan consultation
– No. 2: Consultation regarding insurance benefits such as accident surgery hospitalization, etc.
– No. 3: Insurance premium payment, automatic transfer, change of contact information
– No. 4: Consultation on cancellation of contract
– No. 5: New contract happy call
– No. 6: Beneficiary certificate consultation
– Number 0: Other insurance-related consultation
– Star button: Listen again
– Shop button: Previous step
In order to conveniently call with a counselor, we anticipate the dates with the most customer inquiries and provide guidance. For September, the calendar is the same as above, and when you actually access the homepage, you can click the arrow button to change the month and check in advance.
Check the days with the highest number of calls, the due date for premium payment for the month, automatic transfer request, and payment certificate sending date. The highest call volume is from 11:00 to 14:00.