Here is information on how to connect to the Netflix customer center phone number and when you can connect. Netflix is America’s No. 1 global multimedia entertainment OTT company and has the No. 1 online video market share worldwide. In our country, too many people subscribe to Netflix and watch it, and as a result, we often have to ask questions about accounts, payments, refunds, etc. Since Netflix is an American company, inquiries and consultations through customer service are not as easy as those of Korean companies. Below we introduce how to connect to the Netflix customer service phone number and when you can connect.
How to connect to Netflix customer service phone number
The Netflix customer service phone number is ☎080-001-9587. If you have any Netflix-related inquiries, such as Netflix account inquiries or payment inquiries, please call this number. Netflix Customer Center representative operating hours are from 8:00 AM to 8:00 PM, and English consultation is available 24 hours a day, 365 days a year.
Category Phone Number Operating Hours
Netflix Customer Center Phone Number ☎080-001-9587 8 a.m. to 8 p.m.
(English consultation available 24 hours a day, 365 days a year)
You can also contact the Netflix customer center by phone through the Netflix app. If you are a Netflix subscriber, you can easily call customer service by running the Netflix app.
1. Netflix Profile > Customer Center > Call for inquiries
After launching the Netflix app, access your profile and select the profile icon in the upper right corner. Select the Customer Center menu at the bottom of the screen. If you select the call menu at the bottom, you will be connected to Netflix’s customer service center by phone. Once connected, you can ask any questions you have to a Netflix agent.
The cost of calling the Netflix customer center is free when making inquiries through the Netflix app while connected to Wi-Fi or mobile data, but data charges may apply depending on the individual’s cell phone plan.
Netflix customer service phone number
How to contact Netflix customer service via chat
If you are unable to reach Netflix’s customer service center by phone or would like to inquire using a method other than a phone call, you can contact the customer service center via chat. Netflix chat inquiries can be made through the customer center menu of the Netflix app.
1. Launch the Netflix app > Profile > Customer Center > Chat
After launching the Netflix app, select your profile in the upper right corner and select the Customer Center menu. Then there is a chat menu at the bottom of the screen. If you select the chat menu, you can chat with a Netflix agent to ask Netflix-related questions and receive answers. Netflix Customer Center Korean chat connection hours are from 8 a.m. to 8 p.m.
How to find your Netflix service code
If you know the Netflix service code when contacting the Netflix customer service center, the Netflix agent can find and authenticate the customer’s account more quickly, allowing for faster consultation. The Netflix service code can be found on the Netflix website, Netflix app, etc. The code is valid for up to 2 hours after the Netflix service code is displayed on the screen, so please keep this in mind when using it.
To find the service code on the Netflix homepage, access the Netflix homepage on your PC or launch a mobile browser on your phone, access the Netflix homepage, and log in. After logging in, scroll down to the bottom of the screen to find the service code menu. If you click here, you will see the 6-digit Netflix service code. Please check this service code when contacting Netflix.
How to cancel Netflix
Those who wish to cancel or change their Netflix membership can easily cancel or change their Netflix membership by visiting the Netflix cancellation page. To cancel your Netflix membership, you must first log in to Netflix. If you cancel Netflix, if you re-register for membership within 10 months, your existing profile, content preference information, and account information will remain the same. You can cancel or change Netflix on the page below. You can also log in to the Netflix homepage and go to Customer Center > Manage My Account > How to Change Membership > Cancel Netflix.