쏘카 고객센터 및 사고처리 방법 Socar Customer Center and Accident Handling Methods

As the end of the year and the beginning of the year approach, many people are planning a day trip or long-term trip. Sometimes, you may think that renting a car is more efficient than driving your own car. In such cases, we strongly recommend using the car sharing service, Socar. There is a Socar zone near your home, so you can easily make a reservation, and the cost is also relatively low. It is very simple to use. If you set the car rental and return locations in the app, a list of shared cars near the area will appear. You can select the car type you want and make payment. Let’s take a closer look at Socar usage fees, discounts, and customer center phone numbers.

쏘카 고객센터

쏘카 고객센터

Summary of Socar usage fees and customer center phone numbers – Introduction to Socar
Socar usage fees
Information on daily rental fees and driving fees by car type.

Category
Vehicle type
Daily rental fee

Per 1km
Driving fee
Weekday Weekend
Light
All-new Morning (gasoline) 44,140 won~ 57,330 won~ 170 won
Morning Urban (gasoline) 45,960 won~ 60,480 won~ 170 won
The New Ray (gasoline) 46,920 won~ 61,740 won~ 170 won
The New Kia Ray (gasoline) 49,310 won~ 64,890 won~ 170 won
Medium
All-new K3 (gasoline) 58,600 won~ 82,530 won~ 180 won
The New Avante (gasoline) 58,600 won~ 82,530 won~ 180 won
All-new Avante (gasoline) 60,830 won~ 85,680 won~ 180 won
The New K3 (gasoline) 62,690 won~ 87,070 won~ 180 won
Medium
Sonata DN8 (gasoline) 65,770 won~ 91,350 won~ 210 won
K5 DL3 (gasoline) 70,300 won~ 97,650 won~ 210 won
Sonata DN8 Sensuous (gasoline) 71,280 won~ 97,650 won~ 210 won
Mid-size
The New Grandeur (gasoline) 87,410 won~ 116,550 won~ 260 won
K8 (gasoline) 103,000 won~ 137,340 won~ 260 won
Large G80 (Gasoline) 184,880 won ~ 253,260 won ~ 290 won
Entry SUV Casper (Gasoline) 58,140 won ~ 81,900 won ~ 180 won
Compact SUV
Kona (Gasoline) 62,550 won ~ 85,680 won ~ 200 won
The New Kona (Gasoline) 63,470 won ~ 86,940 won ~ 200 won
Very New Tivoli (Gasoline) 66,460 won ~ 91,040 won ~ 200 won
XM3 (Gasoline) 66,460 won ~ 91,040 won ~ 200 won
Seltos (Gasoline) 69,440 won ~ 95,130 won ~ 200 won
The New Seltos (Gasoline) 72,660 won ~ 99,540 won ~ 200 won
Trailblazer (gasoline) 87,380 won ~ 119,700 won ~ 200 won
Mid-size SUV
The All New Tucson (gasoline) 86,000 won ~ 122,850 won ~ 220 won
The All New Sportage (gasoline) 86,000 won ~ 122,850 won ~ 220 won
Mid-size SUV
Sorento (gasoline) 79,820 won ~ 114,030 won ~ 270 won
QM6 (gasoline) 69,670 won ~ 99,540 won ~ 270 won
Equinox (gasoline) 79,380 won ~ 113,400 won ~ 270 won
Torres (Gasoline) 69,670 won ~ 99,540 won ~ 270 won
Santa Fe 7-seater (Gasoline) 92,610 won ~ 132,300 won ~ 270 won
Sorento MQ4 7-seater (Gasoline) 85,990 won ~ 122,850 won ~ 270 won
Mid-size SUV Palisade (Gasoline) 85,990 won ~ 122,850 won ~ 280 won
Passenger
New Grand Starex (Diesel) 89,270 won ~ 137,340 won ~ 270 won
Starria 11-seater (Diesel) 96,640 won ~ 148,680 won ~ 270 won
RV
Carnival Prestige 9-seater (Diesel) 89,270 won ~ 137,340 won~ 270 won
Carnival KA4 Prestige 9-seater (gasoline) 96,640 won~ 148,680 won~ 270 won
Import
Zeta (gasoline) 63,530 won~ 94,500 won~ 230 won
Mini Clubman (gasoline) 74,940 won~ 115,290 won~ 270 won
Jeep Renegade (gasoline) 74,940 won~ 115,290 won~ 270 won
Benz C200 (gasoline) 116,500 won~ 168,840 won~ 270 won
Mini hatch 5-door (gasoline) 120,410 won~ 174,510 won~ 270 won
BMW X1 (gasoline) 130,410 won~ 189,000 won~ 270 won
Electric vehicle
Ioniq EV (electric) 56,240 won~ 90,720 won~ 70 won
Bolt EV (electric) 63,430 won~ 102,310 won~ 70 won
Kona EV (electric) 72,840 won~ 117,490 won~ 70 won
Niro EV (electric) 83,970 won~ 135,450 won~ 70 won
Niro Plus (electric) 83,970 won~ 135,450 won~ 70 won
Ioniq 5 (electric) 111,710 won~ 180,180 won~ 70 won
Ioniq 6 Standard (electric) 115,220 won~ 185,850 won~ 70 won
Ioniq 6 Long Range (Electric) 123,030 won ~ 198,450 won ~ 70 won
Polestar 2 (Electric) 123,030 won ~ 198,450 won ~ 70 won
EV6 (Electric) 119,130 ​​won ~ 192,150 won ~ 70 won
For reference, the above chart is as of December 13, 2022, and the rates may vary slightly from time to time. For more detailed rate updates, please refer to this. View the SOCAR rate table in detail

How to calculate SOCAR usage fees
1. Rental fee
This is the fee paid for the amount of time you rent the car.
For example, if you rent an EV6 (electric) car for 3 hours, it is 119,130 ​​x 3 = 357,390 won on weekdays
2. Driving fee
This is the fee charged per km based on the driving distance, and can be easily thought of as the cost of gas. For example, if you drove 200km with an EV6 (electric) car, 70 won x 200 = 14,000 won
3. Total fee
1. Rental fee + 2. Driving fee is the total fee charged to the customer.
Special information on SOCAR usage fee
1. Information on fee application time (based on rental start time)
Weekdays: Sunday 19:00 ~ Friday 19:00 (Late night: 02:00 ~ 06:00)
Weekends: Friday 19:00 ~ Sunday 19:00 (Including public holidays and peak seasons designated by our company)
2. Information on fee system
Rentals are available for a minimum of 30 minutes and in 10-minute increments.
Rental fees are operated as a flexible fee system based on conditions such as vehicle type, region/SOCAR zone, day/time, peak season/off-peak season, etc., so they may vary depending on reservation conditions. Please check through the app. Driving fees are charged based on the actual driving distance when returning the vehicle, and a separate driving fee per km is applied depending on the driving distance section. Please check through the app.
Rental fees and driving fees may change depending on our internal policies/fluctuations in fuel prices.
When using additional services such as calling, a separate fee is charged considering the cost of returning the vehicle, etc.
Extension fees are applied separately from the rental fee.

SOCAR Event
When the price of SOCAR is simply calculated, it may seem expensive. However, car sharing services such as SOCAR provide various coupons when you install the app. They do not simply provide coupons once, but provide various coupons and discounts so that you can always apply coupons. For more information, please visit the official website. SOCAR Official Website (Event Discount)
Currently, in preparation for the Christmas season, coupons are issued according to the long-term usage benefits at the end of the year as follows.
Summary of SOCAR usage fees and customer center phone numbers – SOCAR Event
SOCAR Customer Center
You can connect to a customer service representative through a real-time chatbot in the SOCAR app. Customer Center Phone Number: 1661-3315
In case of an accident, call: 1661-4977