예스코 고객센터 및 전화번호 Yesco customer center and phone number

Yesco City Gas phone number, gas rate inquiry, and local customer center address information. Yesco City Gas supplies city gas to parts of Seoul and Gyeonggi Province. Those who live in the Yesco City Gas management area should call Yesco City Gas and inquire when they have questions regarding use, such as paying bills, connecting/removing a gas stove, moving in/out, or gas leaks. Below we introduce Yesco City Gas phone number, gas rate inquiry, and local customer center address.

예스코 고객센터

 

예스코 고객센터

 

 

Yesco City Gas Phone Number
Yesco City Gas’ phone number is ☎1544-3131. This number is the Yesco Customer Center phone number, and you can call here if you have any inquiries about city gas rates, moving in, moving out/connecting a gas stove, requesting a demolition visit, reporting a gas leak, or connecting to a counselor.

 

Yesco counselor business hours are from 9:00 AM to 6:00 PM, Monday to Saturday. ARS automatic guidance services are available 24 hours a day, 365 days a year, and gas leak emergency reports are available 24 hours a day. (Consultation service closes from 12:00 PM to 1:00 PM during lunch time) Additionally, Saturday visits for gas removal and installation are only possible upon prior reservation, and advance reservations must be made by 2:00 PM the day before the visit date.

Category Phone Number Business Hours
Yesco City Gas Phone Number ☎1544-3131 Monday to Saturday 9:00 AM to 6:00 PM (ARS automatic guidance service is available 24 hours a day, 365 days a year)

 

 

 

Yesco City Gas Customer Center ARS connection number and agent connection number
After calling Yesco City Gas Customer Center ☎1544-3131, you can save time by pressing the number below to go directly to the desired inquiry. Additionally, you can immediately speak to a counselor by dialing 0 after connecting to the Yesco City Gas main number.

 

no. 1. Fee related inquiries

– Fee inquiry / payment confirmation / automatic transfer information

– Real-time rate inquiry available on the Yesco mobile customer center app

 

No.2. Moving in, moving out / gas stove connection, removal visit request

– Receiving and providing guidance on on-site applications for relocation, moving in, and gas stove connection/removal

– Automatic application available through Yesco Mobile Customer Center app

 

number 3. Report a gas leak

– Reporting of gas leaks and gas odors (Please refrain from using the facility other than reporting gas leaks)

 

Number 6. Other inquiries

– Change in customer information / Gas fee reduction system / Tax invoice information / Card payment information

– Customer center location information / Safety inspection advance reservation information

 

Number 0. Agent connection

– If you want to connect to a counselor, dial 0

(Press 0 after automatic ARS guidance for inquiries regarding rates, visit requests, or other inquiries, and you will be connected to a counselor.)

 

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Yesco City Gas Phone Number

 

 

 

How to check Yesco city gas rates
Yesco city gas rate inquiries can be made on the Yesco PC website, Yesco Talk using KakaoTalk, or the Yesco Mobile Customer Center app.

 

 

 

 

1. YeskoTalk inquiry

– Search for ‘Yesco’ on KakaoTalk and go to the YescoTalk screen on the Yesco channel.
– Click the Fee Inquiry/Payment > Fee Inquiry button to go to the fee inquiry screen and pay directly from your mobile phone.

 

2. Yesco mobile app inquiry

– Download and install the Yesco mobile app from the App Store, register as a member, and then click the Main > Fee button to go to the fee inquiry screen.
– You can see the recent billing details and click Fee Details to check the details and pay.

 

3. Check rates on the Yesco website

– After logging in to the website, you can view/pay bills and check past usage patterns in [My Page].
– You can use the simple fee inquiry (payment settlement when moving) menu on the homepage’s first screen without logging in.

 

4. Search on ARS

– You can check rates, etc. by calling ARS (1544-3131) and pressing 1.

 

 

 

 

Yesco City Gas moving/moving in method, connection cost
How to move/transfer to Yesco City Gas
1. When moving out (moving out)
– Call the Yesco Call Center (1544-3131) 2-3 days before moving and let them know the moving (moving out) date and time, address, contact information, etc., and on the day of moving, a local customer center representative will visit and remove the hose and intermediate valve connected to the combustor. Remove and take safety measures.
– In the case of a built-in facility where the gas stove cannot be removed, please be sure to contact the Yesco Call Center (1544-3131) in advance to receive safety measures.
– On the day of moving, the customer center staff will check the gas meter instructions when removing the city gas hose and settle the city gas fee.
– Customers who have applied for automatic transfer, notification chat, or self-meter reading, please cancel in advance before moving.
– We do not charge a separate fee for gas stove removal due to your move.

 

2. When you move in (moving in)
– If you call the Yesco call center (1544-3131) 2-3 days before moving in to make a reservation for a gas stove connection, a local customer center representative will visit you on the reserved date, connect the gas stove and the intermediate valve, and after a safety check, turn on city gas. We supply.
– Please check the meter to see if the previous resident was delinquent and settle the bill.

※ When moving (moving in), a small fee is charged depending on the city gas connection.

 

 

 

 

Yesco city gas connection cost
If you bring a hose and fuse cock when connecting city gas, you can save on material costs. Additionally, the city gas connection cost below is based on 2m of regular hose, and if the hose length is exceeded, an additional cost of 2,000 won per 1m will be incurred. The service cost below is based on the use of a general hose, and additional charges may apply if a special hose is used.

When connecting city gas, it is recommended to request a visit on a weekday as the center is closed on Saturdays/public holidays. However, if you request a visit on a Saturday/public holiday, an additional surcharge will be charged, and rates may vary depending on the customer center. For further details, please contact your local customer service center (1544-3131) and then apply.

 

※ Seoul area connection cost

※ Gyeonggi area connection cost

 

 

 

Yesco City Gas regional customer center phone number and address
Yesco City Gas operates a customer center within the Yesco supply area for customer safety and convenience. If you have any inconveniences or complaints that arise when using Yesco City Gas, it may be faster to contact Yesco City Gas by calling the main number and entering the direct connection number for each region.

 

Yesco city gas regional customer centers provide monthly city gas usage meter reading and gas billing, meter replacement and performance inspection, overdue gas bill collection, gas appliance connection, removal and replacement according to customer move-in/out, suspension and termination of gas supply, etc. is doing the work.

 

1. Jayang Customer Center

Phone number: 1544-3131 Direct connection number 01
Address: 3rd floor, 72 Jayangbeonyeong-ro, Gwangjin-gu, Seoul (Jayang-dong)
Fax: 02-6713-7084
Management area: [Gwangjin-gu] Noyu 1-dong, Noyu 2-dong, Neungdong, Mojin-dong, Jayang 1-dong, Jayang 3-dong, Jayang 4-dong, Hwayang-dong

 

2. Hwigyeong Customer Center

Phone number: 1544-3131 Direct connection number 02
Address: 35 Jeonnong-ro 38-gil, Dongdaemun-gu, Seoul (Jeonnong-dong)
Fax: 02-6953-3514
Management area: [Dongdaemun-gu] Imun 1-dong, Imun 3-dong, Jeonnong 2-dong, Jeonnong 3-dong, Cheongnyangni-dong, Hoegi-dong, Hwigyeong 1-dong, Hwigyeong 2-dong, [Seongbuk-gu] Seokgwan 2-dong

 

3. Central Customer Center

Phone number: 1544-3131 Direct connection number 03
Address: Room 502, Baekseok Building, 193-22 Dongho-ro, Jung-gu, Seoul (Sindang-dong)
Fax: 02-2234-8899
Management area: [Jung-gu] Gwanghui-dong, Gwanghui-dong 1-ga, Gwanghui-dong 2-ga, Namhak-dong, Muhak-dong, Mukjeong-dong, Bangsan-dong, Sansang-dong, Sindang 1-dong, Sindang 2-dong, Sindang 3-dong, Sindang 4-dong, Sindang 5-dong, Sindang 6-dong, Ssanglim-dong, Yegwan-dong, Yejang-dong, Ojang-dong, Euljiro 3-ga, Euljiro 4-ga, Euljiro 5-ga, Euljiro 6-ga, Euljiro 7-ga, Inhyeon-dong 1-ga, Inhyeon-dong 2-ga, Ipjeong-dong, Jangchung-dong, Jangchung-dong 1-ga, Jangchung-dong 2-ga, Jeo-dong 2 A, Juju-dong, Juja-dong, Cho-dong, Chungmuro 2-ga, Chungmuro 3-ga, Chungmuro 4-ga, Chungmuro 5-ga, Pil-dong, Pil-dong 1-ga, Pil-dong 2-ga, Pil-dong 3-ga, Hwanghak-dong, Heungin-dong

4. Guui Customer Center

Phone number: 1544-3131 Direct connection number 04
Address: 2nd floor, 55 Guui-ro, Gwangjin-gu, Seoul (Guui-dong)
Fax: 02-6952-2669
Management area: [Gwangjin-gu] Gwangjang-dong, Guui 1-dong, Guui 3-dong, Jayang 1-dong, Jayang 2-dong

 

5. Kumho Customer Center

Phone number: 1544-3131 Direct connection number 05
Address: 3rd floor, 328 Dokseodang-ro, Seongdong-gu, Seoul (Geumho-dong 4-ga)
Fax: 02-2298-3071
Management area: [Seongdong-gu] Geumho 2.3-ga-dong, Geumho-dong 1-ga, Geumho-dong 2-ga, Geumho-dong 3-ga, Geumho-dong 4-ga, Oksu 1-dong, Oksu 2-dong, Oksu-dong, Eungbong-dong, Haengdang 2-dong, [Yongsan-gu] Hannam-dong

6. Myeonmok Customer Center

Phone number: 1544-3131 Direct connection number 06
Address: Room 302, Dongnam Building, 334 Yongmasan-ro, Jungnang-gu, Seoul (Myeonmok-dong)
Fax: 02-438-0981
Management area: [Jungnang-gu] Mangu 3-dong, Mangubon-dong, Myeonmok 3.8-dong, Myeonmok 3-dong, Myeonmok 4-dong, Myeonmok 6-dong, Myeonmok 7-dong, Myeonmok 8-dong

7. Haengdang Customer Center

Phone number: 1544-3131 Direct connection number 07
Address: Room 302, Donggwang Building, 305 Majang-ro, Seongdong-gu, Seoul (Majang-dong)
Fax: 02-2291-3003
Management area: [Seongdong-gu] Doseon-dong, Majang-dong, Sageun-dong, Yongdap-dong, Hawangsimni 1-dong, Hawangsimni 2-dong, Hawangsimni-dong, Haengdang 1-dong, Haengdang 2-dong, Hongik-dong

8. Guri Customer Center

Phone number: 1544-3131 Direct connection number 08
Address: 2nd floor, 80-9, Geonwon-daero 99beon-gil, Guri-si, Gyeonggi-do (Inchang-dong)
Fax: 070-8244-1166
Management area: [Guri City] Gyomun 1-dong, Gyomun 2-dong, Gyomun-dong, Sutaek 1-dong, Sutaek 2-dong, Sutaek 3-dong, Sutaek-dong, Acheon-dong, Inchang-dong, Topyeong-dong

 

9. Junghwa Customer Center

Phone number: 1544-3131 Direct connection number 09
Address: Room 301, Yongma Building, 142 Jungnangyeok-ro, Jungnang-gu, Seoul (Muk-dong)
Fax: 02-6455-3868
Management area: [Dongdaemun-gu] Imun 1-dong, Imun 2-dong, [Jungnang-gu] Muk 1-dong, Muk 2-dong, Junghwa 2-dong, Junghwa 3-dong

 

10. Jegi Customer Center

phone call