These days, many people use mobile phone apps rather than internet banking to do their banking. However, it is difficult to check all bank information using the mobile phone app. If you use the Woori Bank website, you can access a variety of information. Woori Bank provides the main menus of individual members, corporate members, asset management, financial products, and cards. Since most of them are individual members, we will mainly introduce them to individual members.
Individual member menu
This is the individual member main screen. Main menus include inquiry, transfer, utility bills, deposit/trust, fund, retirement pension, insurance, loan foreign exchange/gold banking management, and ISA. Most services can be used intuitively. Rather than focusing on menus such as inquiry or transfer of utility bills, I would like to mainly introduce how to use the customer service center, such as the Woori Bank customer service center phone number.
Woori Bank Customer Plaza
To check customer service services such as Woori Bank customer service phone number information, you must access Woori Bank Customer Plaza. There is also a way to find it on the website, but it is difficult to find the menu easily. Rather, it is faster to search for Woori Bank Customer Plaza (Customer Center) on the portal site and access it.
Woori Bank Customer Center Phone Number
This is Woori Bank Customer Center phone number information. When you access the Woori Bank Customer Plaza, you can see that the Woori Bank Customer Center phone number is right on the first screen. Woori Bank has different phone numbers for each of the four consultation types, so you can use the consultation service more quickly and accurately by calling the customer service center after checking the service you are using.
– Main phone number: 1588-5000
– Overseas calling: 82-2-2006-5000
– National Housing Fund: 1599-0800
– For foreigners only: 1599-2288
(English, Chinese, Japanese, Vietnamese, Mongolian, Russian, Thai, Indonesian, Cambodian, Uzbek, Filipino)
Woori Bank Customer Center Service Contents
Woori Bank Customer Center Air provides a customer center service menu in advance. If you check the service menu in advance before consulting, you can quickly use the counseling service without having to listen to all the instructions.
Woori Bank screen sharing consultation
Woori Bank also provides a consultation service through screen sharing. In cases where the issue cannot be resolved through phone consultation alone, the counselor will provide consultation services while sharing the same screen as the customer. Please note that screen sharing consultation can only be used when connected to a counselor by phone.
1. Call customer service at 1588-5000 or 1599-5000.
2. Apply to be connected to a counselor.
3. Request remote support.
4. We conduct remote consultations.
In this case, you must click the request button under the screen sharing consultation to proceed.
Woori Bank Accident Reporting Guide
If you use a Woori Bank card and lose it, you can call the Woori Bank Accident Report Center and file a loss report. However, if you want to report a Woori Card (check card) or Woori BC Card accident, you must call 1588-9955 (Woori Card Counseling Center).
Woori Bank operating hours information
Not all services provided by Woori Bank have the same operating hours. Since the available times are different for each service, you should check the available times to avoid any inconvenience.
Inquiry/Transfer/Check Draft
taxes/utilities
forex
Extra service
financial products