If you have any questions regarding card application, loss, issuance, use, etc., you can contact customer service. Each credit card company has its own contact information, but today I would like to give you information about the Woori Card Customer Center phone number and ARS.
If you select the [Customer Center] menu at the top right of the homepage’s main screen, three ARS instructions will appear. Each is representative, financial service, and other. Let’s start with representative ARS. Consultation hours are 24 hours a day, 365 days a year for loss and approval.
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Comprehensive consultations are available from 09:00 to 18:00 on weekdays. ARS usage rates are based on domestic rates, and landline calls are based on local rates. If there is a delay in connecting to your mobile phone, please leave your contact information and a representative will call you.
Next, let’s look at financial service ARS. Consultation hours are available from 09:00 to 18:00 on weekdays, and the usage fee is the same as what I mentioned earlier. It costs 39 won per minute and VAT is excluded. You can use ARS by pressing number 1, or you can use ARS by pressing number 2. Please refer to the picture above as it also provides telephone numbers for representative, overseas, credit card charges, and overdue payments.
For other ARS, consultation hours are 24 hours a day, 365 days a year for loss and approval, and comprehensive consultation is from 09:00 to 18:00 on weekdays. The usage fee is the same as what I mentioned earlier, and you can check the representative ARS and financial service contact information.