When leaving overseas for travel or business, we use Incheon International Airport. And many people purchase various products such as luxury goods and alcohol at duty-free prices at the duty-free shops at Incheon International Airport.
Usually, many purchases are made by ordering through an online duty-free shop before leaving the country and picking them up at Incheon International Airport.
We have summarized how to purchase items at Shilla, Lotte, and Shinsegae duty-free shops at Incheon International Airport, as well as duty-free shop operating hours. Please take note.
1. Online duty free shop ordering time
Some offline duty-free shops are open 24 hours a day, but online duty-free shops have limited purchasing hours. In some cases, you can only order until the day before departure, so be sure to check and order in advance.
Typically, duty-free goods can be ordered through online duty-free shops from 60 days to 3 hours before departure.
Depending on the duty-free shop, items that can be purchased 3 or 5 hours in advance may be operated separately through a separate menu.
Detailed ordering times for each duty-free store can be found through the link below.
Check the order availability times at Shilla Duty Free Shop
Check Lotte Duty Free Shop order availability times
Check order availability times at Shinsegae Duty Free Shop
Among the above duty-free shops, Lotte Duty Free Shop and Shinsegae Duty Free Shop operate multiple stores and logistics centers in Korea.
Therefore, the time available for ordering varies depending on the departure time and the inventory location (branch) of the product being ordered. Be sure to check product inventory and branch locations to confirm order availability times.
2. How to use the internet duty free shop
Using the internet duty-free shop is simple. You can use the internet duty-free shop through the online website of each duty-free shop (Shilla Duty Free Shop, Lotte Duty Free Shop, Shinsegae Duty Free Shop) or a smartphone app.
1) How to order online duty free shop
To order through an online duty-free shop, please follow the steps below.
Sign up > Product search > Fill out order form and pay > Print out exchange voucher > Receive product (delivery of duty-free goods)
Things to keep in mind at each step when ordering are as follows.
Membership registration: When registering as a member, you must sign up in the name of the person leaving the country.
Order Form and Payment: When filling out the order form, you must accurately enter your departure information. If incorrect information is entered, the product will not be delivered. At the time of payment, the payment amount is calculated in Korean Won using the exchange rate on the day of payment.
Receiving the product: You can receive the duty-free product after presenting your exchange voucher, passport, and airline ticket at the duty-free product delivery area at Incheon International Airport.
Order Shilla Duty Free Online (Android) Order Shilla Duty Free Online (iOS)
Order online at Lotte Duty Free Shop (Android) Order online at Lotte Duty Free Shop (iOS)
Order online at Shinsegae Duty Free Shop (Android) Order online at Shinsegae Duty Free Shop (iOS)
2) Benefits of using internet duty-free shops
Unlike offline stores, when using online duty-free shops, there are various benefits such as points, time sales, discount coupons, and instant discounts.
Therefore, you can purchase as a non-member, but you will not receive any additional discounts, so we recommend that you register as a member before using it.
Also, among internet duty-free shops, there are duty-free shops that offer greater discounts when ordering via smartphone app, so we recommend ordering via smartphone app whenever possible.
3. Location of duty-free goods delivery area
The location of the duty free store pick-up area at Incheon International Airport is as follows. Please refer to this and go to the applicable delivery area to receive your duty-free goods.
Passenger Terminal 1 Delivery Hall
Passenger Terminal 1 – Delivery area
Passenger Terminal 2 Delivery Hall
Passenger Terminal 2 – Delivery area
Order Shilla Duty Free Online (Android) Order Shilla Duty Free Online (iOS)
Order online at Lotte Duty Free Shop (Android) Order online at Lotte Duty Free Shop (iOS)
Order online at Shinsegae Duty Free Shop (Android) Order online at Shinsegae Duty Free Shop (iOS)
Concourse delivery area
Concourse – Delivery area
4. Conclusion
We learned about the time to purchase duty-free products at online duty-free shops, how to purchase them, and how to receive them.
I think that shopping for duty-free goods before leaving the country is also part of the travel itinerary and another fun part of traveling.
You can shop for duty-free goods about a month in advance, so if you shop for duty-free goods while waiting for your travel date, I think a month will pass by quickly.
I hope you read this article carefully and find it helpful in purchasing duty-free products.