After a long time, I went to Jeonbuk Bank and asked to register the renewed certificate from another bank, but a message appeared saying that the OTP serial number was incorrect.
I changed my OTP to another bank last year…
I think I checked Jeonbuk Bank after that…
I was not sure, so I decided to register for OTP to another bank. 전북은행 스마트뱅킹
But this time, it says that there is no registered certificate.
OMG!!!
I want to register an official certificate and it says there is an OTP problem, and I want to register an OTP and it says there is no certificate…
I came to the conclusion that I had no choice but to visit the branch in person, and waited for the holidays to end to contact the call center. 이베이스매뉴얼
After calling the call center, I knew how to do it without going to the branch.
Jeonbuk Bank’s app, New Mart Banking, had a feature called Smart Desk.
No ID or login required…
All you need is your ID and a mobile phone that can verify your identity.
If you install the video call app in the last step of application, everything is ready!!!
If you call the agent at the requested time and do as instructed…
After non-face-to-face authentication through a video call app, the desired task was processed.
I don’t use mobile banking because I’m not trustworthy, but I really like this service.
I saved at least 2 hours round trip to and from Jeonbuk Bank branch.
The scope of work may change in the future, but…
Now is…
– Withdrawal of accident report (loss of bankbook/seal, loss of security media)
– Deposit/receipt services (application/cancellation/change of direct transfer, application for use of automated bankbook devices, change of withdrawal limit for automated devices) , Telebanking password reset, OTP error count deleted, transfer limit changed).
Since the advent of smartphones, banks have released smartphone applications to help customers’ convenience.
Banking applications are indispensable in today’s smart world because we can easily handle banking-related tasks using smartphone banking applications.
Regarding these banking applications, Jeonbuk Bank released a smart application called ‘Newsmart Banking’ in March of this year.
The smart desk function introduced by Jeonbuk Bank Newsmart Banking is
It is a smart service that allows customers to receive the requested business through non-face-to-face identity verification without visiting the branch.
A smart desk can be said to be a sales window in a smartphone.
Banks are notorious for opening late and closing early.
Banking work itself can be stressful because it does not match the rush hour and the rush hour.
Jeonbuk Bank’s New Smart Banking Smart Desk is a light and salt function for office workers who find it difficult to find time to visit the bank.
The smart desk process is as follows:
Apply for the job you want,
Through non-face-to-face identity verification (ID photo shoot + video call)
You can get work done.
You can easily process various loss reports
Changing the account password, which was really troublesome,
Internet password reset, OTP error count reset
You can do it without going to the bank.
In addition, I think Smart Desk is a really valuable application because you can solve some of the services related to deposits and electronic finance right here and now.
Jeonbuk Bank goes beyond the limitations of regional banks.
We have created a truly smart application that solves the inconvenience of our customers.