These days, most people transfer money to a bank account or transfer money through a banking app or app. Perhaps that is why there are more and more cases of mistaken transfers or deposits made by entering the wrong account number.
In addition, as the number of people using internet banking services such as Kakao Bank and Toss Bank increases, the number of reports of erroneous remittances is actually increasing.
Before June 2021, if you made a mistake when transferring money from a bank account, you had to tell the recipient to request the money back. In this case, if the recipient refused to return the money, the erroneous remittance had to be returned through a lawsuit.
However, starting in June 2021, the Deposit Insurance Corporation introduced a support system for returning erroneous remittances. However, this method is only good when the bank cannot solve the problem on its own.
This is because a fee of about 5% is incurred when using the Korea Deposit Insurance Corporation’s mistaken remittance return support system.
* Subject and amount of application for refund of erroneous remittance from Korea Deposit Insurance Corporation
In this article, we will learn how to request a refund if you made an account transfer or remittance at Nonghyup Bank and made a mistake.
Nonghyup remittance by mistake
If you transfer money from Nonghyup Bank to another bank or securities company, the method for requesting a refund of the erroneous transfer is as follows:
Call the Nonghyup Bank customer service center. Nonghyup Bank’s phone number is 1661-3000.
After calling the Nonghyup Bank ARS center, press 0 to connect to a representative, then press 3 to report various accidents and complete the request for a refund of the erroneous remittance.
It would be even better if you also applied for a refund of the erroneous remittance to the bank or securities company where you deposited the money in error. This is because both sides mediate.
If you have completed the application for a refund of the erroneous remittance from Nonghyup, you only need to wait 5 to 10 days. If you request a refund of a remittance in error, your bank or securities company will inform you of the progress.
If a transfer is made by mistake due to an account transfer mistake, first call the beneficiary (the person who received the money) from the bank or securities company. However, there are more people than you might think who cannot be contacted at this time. There may be many reasons
Because there are so many voice phishing calls, the number of people who do not answer the phone at all has increased more than before.
In fact, it is said that in recent years, as many as 46% of people who made erroneous remittances occurred at NH Nonghyup Bank and did not receive a refund. The amount of erroneous remittances alone amounts to over 60 billion won.
* Amount of erroneous remittance from Nonghyup Bank was KRW 60 billion (article content)
In this case, there is nothing the bank or securities company can do. So the best thing is for the recipient to return the erroneous remittance on their own.
However, you should not give up on returning the erroneous remittance just because you cannot answer the phone. This is because you can use the Deposit Insurance Corporation’s erroneous remittance return support system.
Korea Deposit Insurance Corporation returns erroneous remittance
The following figure summarizes the support system for returning erroneous remittances mediated by the Korea Deposit Insurance Corporation.
In the case of the Korea Deposit Insurance Corporation’s arbitration, if the recipient refuses to voluntarily return the money, a payment order will be issued, so money sent in error can be recovered unconditionally. Of course, fees apply
Korea Deposit Insurance Corporation – Error remittance – Return
Korea Deposit Insurance Corporation returns erroneous remittance
If you search for error remittance return support service on Naver, you can access the Korea Deposit Insurance Corporation website.
Click here to send money by mistake > Apply for return support
Korea Deposit Insurance Corporation-Return of erroneous remittance-Support
Korea Deposit Insurance Corporation-Return of erroneous remittance-Support
Deposit Insurance Corporation error remittance return support
There are questions you can ask to check whether you are eligible for a transfer error. You can apply for a refund of the erroneous remittance by answering here.
Please note that the Korea Deposit Insurance Corporation’s erroneous remittance application hours are from 9 a.m. to 10 p.m.
Nonghyup’s error remittance refund
A fee is charged when using the Korea Deposit Insurance Corporation’s mistaken remittance return support system. The average amount that can be refunded is as follows:
* 100,000 won
: 86% (voluntary return), 82% (payment order)
* 1 million won
: 95% (voluntary return), 91% (payment order)
* 10 million won
: 96% (voluntary return), 92% (payment order)
In other words, even if you use the mistaken remittance return support system, you cannot get the entire amount back.
So, the best thing is that when a transfer error occurs at Nonghyup Bank, Nonghyup Bank makes good contact with the recipient and collects all the money that was mistakenly deposited from the recipient.
Cancellation of application for refund of erroneous remittance
When applying for a refund of a remittance by mistake from Nonghyup, the application will be canceled if any of the following cases apply, so please be careful when applying:
– If a return request is made through false or fraudulent means
– When it is objectively confirmed that the remittance was not a mistake
– If a lawsuit is in progress or has been completed
In this article, we looked in detail at how to request a refund of a mistaken remittance if you deposited or transferred money by mistake at Nonghyup Bank.