We will inform you about the frequently asked questions about Temu Shopping Customer Center and how to contact them through mobile chat, website chat, and social media.
Recently, the number of Temu Shopping users has increased and there have been many inquiries about the customer center. However, Temu does not operate a phone customer center and responds only through chat, so please find out how to connect to the customer center and use it.
<Table of Contents>
1. Temu Shopping Customer Center
2. Temu Customer Center Mobile Chat
3. Temu Customer Center Website Chat
4. Temu Social Media Contact
5. Summary
Temu Customer Center_Thumbnail
Temu Customer Center_Thumbnail
1. Temu Shopping Customer Center
Temu is a safe shopping website and considers customer personal information and data security important.
All payment links are PCI certified and we work with large payment providers with consumer protection policies and cutting-edge technology, so you can be assured.
If you have any problems while shopping with Temu, check the frequently asked questions bulletin board before contacting the Temu Shopping Customer Center.
You can check information about unknown charges, exchanges, returns, spam messages, refunds, etc. in the frequently asked questions at a glance.
Temu Frequently Asked Questions ▶
Using Temu Shopping (Features, How to Use, Precautions, Returns, Refunds)
We will inform you about the features, how to use, precautions, returns, and refund policies of Temu Shopping (Temu Shopping). Temu Shopping is also called Timu Shopping and is a Chinese overseas direct purchase shopping mall. Check out the pros and cons of Temu and only the pros
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If you have a problem that is difficult to solve even after looking at the Temu Shopping FAQ board, you should contact the customer center.
Temu Shopping does not operate a phone customer center, so there are three ways to contact the Temu customer center: mobile chat, website chat, and social media contact.
Learn more about each customer center contact method.
2. Temu Customer Center Mobile Chat
To use the Temu Shopping mobile chat, run the Temu app and go to <Me> → <Customer Support Center> → <Contact Us>.
Temu_Mobile_Customer_Center_Connection_Method
Temu_Mobile_Customer_Center_Connection_Method
Temu_Mobile_Customer_Center_Connection_Method
When you connect to the inquiry, a chatbot consultation window will open.
If you tell us what you need, the chatbot will guide you through simple content, and if it is difficult to consult with the chatbot, it will connect you to a counselor, so you can talk in more detail at that time.
Temu_Mobile_Customer_Center_Chatbot_Consultation
Temu_Mobile_Customer_Center_Chatbot_Consultation
3. Temu Customer Center Website Chat
Run the Temu Shopping Mall website and click <Help> → <Customer Center and FAQ> at the bottom.
Click <Still having trouble? Contact us> at the bottom to immediately open a chat window.
Temu_Website_Customer_Center_Connection_Method
Temu_Website_Customer_Center_Connection_Method
Just like mobile chatbots, chatbots can solve simple problems that can be solved through chatbot consultation, and if not, you will be connected to a counselor.
You can explain in more detail what you want by connecting to a counselor.
Attaching images or video files of the problem will help with quick processing.
Temu_Website_Customer_Center_Chatbot_Consultation
Temu_Website_Customer_Center_Chatbot_Consultation
4. Temu Social Media Contact
Temu has Instagram, Facebook, Twitter, TikTok, YouTube, and Pinterest social media.
You can also contact Temu through social media. You can get a relatively quick response, but since it is not an official customer center channel, we recommend using the chatbot consultation above if possible.
Temu Instagram shortcut ▶
Temu Facebook shortcut ▶
Temu Twitter shortcut ▶
Temu TikTok shortcut ▶
Temu YouTube shortcut ▶
Temu Pinterest shortcut ▶
5. Summary
Temu is a shopping mall recommended to those who want to buy various products at low prices.
However, when using Temu, it is recommended to read the product description carefully, refer to buyer reviews before purchasing, and check the return and refund policy in advance.