한전 고객센터 및 전화번호 KEPCO Customer Center and Phone Number

KEPCO customer number inquiry | We will take the time to check how to check electricity bills, how to read the 10-digit apartment welfare discount meter, how to check if you do not know, and the KEPCO customer service phone number.

한전 고객센터

한전 고객센터

In order to check your electricity bill or apply for automatic payment, you must have your Korea Electric Power Corporation (KEPCO) customer number to check or pay your electricity bill normally.

KEPCO’s customer number can be checked through the electricity bill as it has an individual contract with KEPCO, but you can also look up your customer number without a bill.

Below, you will learn how to find your KEPCO customer number, KEPCO customer center phone number, how to check your electricity bill, and how to check your meter.

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What is a KEPCO customer number?
KEPCO electricity bill customer number 10 digits
Korea Electric Power Corporation bill customer number 10 digits
In order to accurately notify KEPCO of electricity charges, each customer is provided with a 10-digit unique number per contract. This is called KEPCO customer number inquiry.

It is generally indicated in the upper right corner of the branch bill, and if it is difficult to check, you can check it directly by calling the Korea Electric Power Corporation by dialing 123 without an area code.

Even if you do not have a KEPCO electricity bill, you can check it through your mobile phone, PC, or by calling the KEPCO customer service center.

Below, you will learn how to look up your KEPCO customer number using the app, how to look up your KEPCO customer number using a PC, and how to look up your KEPCO customer number by calling the KEPCO customer center.

How to check KEPCO customer number – Mobile
Smart KEPCO
Smart KEPCO
One way to find your KEPCO customer number is to install the ‘Smart KEPCO’ app on your cell phone and check your KEPCO customer number.

Even without registering as a member, you can check your KEPCO customer number through the ‘Smart KEPCO’ app.

If you use the ‘Smart KEPCO’ app, you can easily solve various tasks, such as checking electricity bills.

Download Smart KEPCO from Google Play Store or App Store
After running the app, click ‘Find Customer Number’ on the main screen
When living at home, click ‘Find General Customer Number’
Search after entering region, name, and resident registration number
If you live in an apartment or officetel, click ‘Find Apartment Customer Number’
Search after entering the road name address
Check KEPCO customer number
However, unlike houses, in the case of apartments, the entire apartment is under contract with one customer number, so customer numbers are not assigned to each apartment unit.

If you live in an apartment, inquiries about electricity bills should be made through the apartment management office.

How to check KEPCO customer number – PC
KEPCO-Cyber ​​Branch
KEPCO Cyber ​​Branch
To check KEPCO customer number via PC, search for ‘KEPCO Cyber ​​Branch’ in the search bar of the portal and access it.

As shown in the photo above, you can select ‘Check my meter reading due date and customer number’ and then look up your KEPCO customer number.

If you live at home or receive electricity bills from KEPCO, you can search KEPCO customer information by selecting ‘Search by customer information’ and entering region, name, resident registration number, etc.

If you live in an apartment or officetel, you can search your apartment customer number by selecting ‘High Voltage Apartment/Officetel Customer Number Search’ and entering your address.

How to check KEPCO customer number – Call KEPCO Customer Center
There is a way to look up your KEPCO customer number by calling the KEPCO customer center directly.

To reach the KEPCO Customer Center phone number, dial ‘123’ without the area code. When using a cell phone, dial ‘123’ along with the area code to connect to the KEPCO Customer Center.

When connecting to the KEPCO Customer Center, press the speed dial number 0 to connect directly to a representative.

How to check KEPCO electricity bill

How to check KEPCO electricity bill
How to check KEPCO electricity bill
Many people wonder how much their electricity bill will be before they pay it.

Since it’s a fee you pay after you use it, you might think you’ll find out about it only after a month, but that’s not true.

Since February 2019, Korea Electric Power Corporation has been implementing a service that provides information on the amount used so far and the estimated amount without the need for separate subscription.

KEPCO provides an application called Smart KEPCO to help users find out their electricity bills simply and easily.

Download Smart KEPCO from Google Play Store or App Store
After running the app, click on the main screen to preview my house’s electricity bill.
Select housing type such as general house or high pressure apartment
Check whether the customer number is recognized or not
Enter customer number
If you do not know your customer number, you can proceed by searching your date of birth.
Check the current meter reading after entering it
In the case of an apartment, when entering customer number 5, if it is room 310 of building 201, enter an additional 0 in front of the 4-digit number, such as 0201 0310.

In the case of a PC, you can proceed in the same way as a smartphone through the KEPCO cyber branch website, so if you are comfortable using a PC, you can proceed.

Learn more about how to check KEPCO electricity rates
How to read the meter
mechanical meter
electronic meter
In order to find out your electricity bill through the KEPCO website or app, you must look at the meter installed inside your home.

Meters are divided into two types: mechanical and electronic. Mechanical refers to a mechanical device attached next to the circuit breaker called a toad house, which we are all familiar with.

You can estimate the electricity bill used to date by subtracting the last month’s usage from the current month’s usage.

Since the viewing method for electronic type varies depending on the purpose of use and the amount of power, it is recommended to refer to the low-voltage electronic watt-hour meter types on the KEPCO website for exact details.

Learn more about reading your meter
KEPCO apartment electricity bill

KEPCO electricity rate apartment
Apartment electricity bill example
Apartment electricity rates apply to residential electricity like a typical single-family home. However, in apartments, many people come together to form various generations.

Therefore, because there are separate facilities that are used like other households due to apartment support facilities (elevators, street lights, other facilities), etc., their characteristics are different from those of houses.

Therefore, because there are separate facilities that are used like other households due to apartment support facilities (elevators, street lights, other facilities), etc., their characteristics are different from those of houses.