11st emerged as a new open market concept and has approximately 50 million members. 11st is pursuing expansion of the platform ecosystem, constant technological innovation, and providing the best customer experience. With 406 million products sold and 9.32 million monthly mobile app users, 11st is Korea’s representative platform in name and reality. I am proving it. We have received awards such as taking first place in the KS-SQI (Korea Service Quality Index) e-commerce and open market sectors for 15 consecutive years and first place in the NCSI (National Customer Satisfaction Index) e-commerce sector.
11th Street Customer Center
11th Street membership trend
1. 11th Street Customer Center Phone Number
If you are an 11st member, there will be situations where you need to use the customer center. Here, we will tell you the 11st customer center phone number and provide useful tips for using it.
1) 11st website (https://www.11st.co.kr)
This is the first screen of the 11th Street website. If you go down to the bottom here, there is a shortcut to the customer service center website along with the customer service phone number on the right.
2) Please check the customer center phone number: 1588-0110.
Let’s look at ways to use the customer center in other ways than the main customer center.
2. How to use 11th Street Customer Center
On the customer center website, there are services that can be used in addition to connecting to the main number.
1) FAQ Search – Enter your question as a keyword and when searching, you can immediately see the answer along with the question.
FAQ
2) Chat consultation – This is a service where a counselor answers questions when you ask questions through real-time chat.
3) Email consultation – This is a service where a professional counselor will send you an answer when you send an inquiry by email.
4) Consultation traffic light – For the convenience of customers, we provide information on the volume of inquiries and calls through chat or phone consultation.
2. 11th Street Customer Center operating hours
Weekdays from 9 AM to 6 PM.
11th street logo
3. 11st Customer Center Shortcut Number
You can use the service conveniently by using the speed dial number when connecting to the 11th Street main number.