If you access the HYUNDAI website and go to the Customer Support and Customer Center menu, you can check helpful information such as frequently asked questions, ARS consultation, and purchasing guides at a glance. If you want to make a one-on-one inquiry or consultation, you can use it after logging in. Today, I would like to provide information on the Hyundai Motor Company Customer Center phone number and ARS. Please refer to the information below.
1. Customer center phone number
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The inquiry number for passenger cars is 080-600-6000, and the inquiry number for trucks/buses is 080-200-6000. You can inquire about vehicle purchase, maintenance service, membership, etc. Operating hours are from 08:30 to 19:00 on weekdays, from 09:00 to 17:00 on Saturdays and public holidays, and from 09:00 to 16:00 on Sundays. Blue Link’s inquiry number is 1899-0606, and you can inquire about service opening, termination, and changes. Operating hours are from 09:00 to 18:00 on weekdays. Safety and security services are available 24 hours a day.
2. How to use visible ARS
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When you make a call to ARS, you can conveniently use various information and inquiry menus by looking at the screen directly without connecting to a representative. If you call 080-600-6000 and press speed dial number 1, you will receive the consultation URL as a text message. When you press the consultation URL while on a call, you will be connected to the visible ARS screen, and you can conveniently proceed with the consultation by viewing the ARS screen visible during the call state.
3. How to use ARS by pressing
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You can check services by customer center number. You can use it by calling the customer center main number. You can make emergency dispatch/electric vehicle charging/hydrogen electric vehicle, maintenance reservation, Blue Members, and connect to a counselor.
No. 1 (emergency dispatch/electric vehicle charging/hydrogen electric vehicle) – No. 1 emergency dispatch, No. 2 electric vehicle charging service, No. 3 hydrogen electric vehicle service
No. 2 (Maintenance Reservation) – No. 1 Maintenance Reservation Submission/Change/Cancellation, No. 2 Maintenance Reservation Confirmation, No. 7 Service Inspection/Recall Related Inquiry
No. 3 (Blue Members) – No. 1 password change, No. 2 card point inquiry, No. 3 individual member consultation, No. 4 corporate/lease/rental member consultation
No. 0 (Consultant Connection) – No. 1 Vehicle Maintenance/Purchase, No. 2 Blue Link Center Connection, No. 3 Digital Key, No. 4 Home-to-Home Service, No. 5 Excess Repair Cost Registration, No. 6 Mobis Parts Related
Source: https://mailgame.tistory.com/1936 [Daily Knowledge: Tistory]