KB Insurance Automobile Insurance Customer Center Phone Number and Business Hours
You can check the KB Insurance Customer Center phone number through the KB Insurance website > Customer Center > Call Center/ARS Information.
KB Insurance-Customer Center
KB Insurance Customer Center ARS Information
In the case of KB Insurance, the customer call centers for auto insurance and direct auto insurance are the same. The customer call center and other call center phone numbers are as follows.
KB Insurance-Customer Call Center
KB Insurance-Others-Call Center
KB Insurance Call Center
As mentioned above, call centers related to automobile insurance operate customer call centers, direct automobile, or long-term/general subscription call centers.
In case of a car accident, you can call the customer call center for both general and direct calls.
When calling the customer call center, press number 1 after confirming whether you are a customer (number 1 or number 2) and a digital ARS link will be sent to KakaoTalk as shown below. When you click the Digital ARS shortcut, you will see the Digital ARS screen.
Digital-ARS-KakaoTalk
Digital-ARS
KB Insurance Digital ARS
If you press number 2 instead of number 1 or select voice ARS at the bottom of the digital ARS screen, you can also proceed with voice ARS.
In addition to the automobile-related call center, we also operate customer centers for various products such as insurance products and loans, so please refer to the customer center number to contact us.
KB Insurance Customer Center business hours are 24 hours a day, 365 days a year.
However, in the case of insurance premium payment, new insurance subscription, insurance claim application, and loan application other than breakdown/accident registration, it is open from 9:00 to 18:00 on weekdays, and in the case of direct car insurance subscription, it is also open on Saturdays from 9:00 to 15:00.
Call KB Insurance Customer Center
Call KB Insurance Direct Customer Center
2. How to apply for emergency roadside assistance for KB Insurance car insurance
If an accident occurs while driving a car, a customer using KB Insurance’s car insurance must file an accident report.
And if your car runs out of power or has a flat tire, such as in winter, you can use the emergency roadside service to resolve the problem.
The method of applying for KB Insurance and KB Insurance direct accident registration and emergency dispatch service is as follows.
Call the KB Insurance Customer Call Center and connect to the digital ARS, then select and submit a car accident report or car breakdown request.
Car – Accident Report – Breakdown Dispatch – Request
KB Insurance accident and breakdown response
When using voice ARS, you can report an accident or apply for emergency dispatch by pressing 1 (accident report) or 2 (breakdown dispatch) at the KB Insurance Customer Call Center.
Please note that in the event of a car accident, you can immediately report the accident or call emergency dispatch and wait outside the car until the insurance company arrives to prevent a secondary accident.
Apply for KB Insurance emergency dispatch
Apply for KB Insurance Direct Emergency Dispatch
3. Conclusion
So far, we have looked into the KB Insurance Customer Center and Direct Customer Center phone numbers for those who use KB Insurance’s auto insurance and direct auto insurance.
We also learned about how to report a car accident and apply for emergency roadside service through KB Insurance and Direct Customer Center.
Non-life insurance companies such as KB Insurance are mainly used for car insurance.
Be sure to know your car insurance company and the customer service phone number so you can use them in case of a car accident or breakdown.