KB Securities is one of the securities companies that many people use. Nowadays, when buying or selling stocks, people install the securities company app and use it easily on their mobile phones, so it is rare to talk directly to a securities company employee. However, there are times when you may need to contact the securities company’s customer service center, such as when a problem occurs while using the securities company’s app or when you need to find a solution after losing your password. We will inform you of KB Securities Customer Center phone number, operating hours, and regional branch information.
KB Securities Customer Center phone number and operating hours
KB Securities Customer Center provides phone counseling and KakaoTalk counseling services. Customer center phone number, ARS number information, and operating hours information are as follows.
[KB Securities Customer Center Phone Number and Operating Hours]
Customer Center Contact: 1588-6611
Overseas dedicated number: +82-2-782-7200
Senior citizen number: 02-6007-9595 (applies to customers 65 years of age or older)
Customer Center operating hours: Business days 08:00 – 18:00
(However, after 17:00 on business days, each branch’s business closes, so some business may not be processed.
You can call us 24 hours a day to report financial fraud damage or payment suspension.)
KB Securities-Customer Center-Phone Number
[KB Securities ARS usage guide and service details]
– Account/market inquiry, loss and accident reporting, ARS transaction password registration and change: Available 24 hours a day
Category Content
Current market price/index stock price, ARS interest item management, domestic/international indices, futures/option prices, trading trends, etc.
Order/Settlement Trading orders for each market (after-hours closing price, regular book, after-hours single price, reserve order, etc.), execution details, margin cancellation, etc.
Balance/transaction history Deposit and asset evaluation, payment schedule status, orderable amount, collateral ratio, securities balance, transaction history, Able points, etc.
Banking/Subscription Bank transfer, bank account withdrawal/deposit to our company, transfer between KB Securities accounts, transfer/transfer details, public offering subscription application/cancellation/inquiry, etc.
Financial product fund redemption application/cancellation, fund balance/transaction history, CMA transaction history, check card (loss report, usage registration, password registration and inquiry service), etc.
Financial fraud/accident reporting media and check card loss/accident registration, OTP loss report, account withdrawal/output payment suspension application, KB Securities account financial fraud payment suspension registration
(Direct registration with ARS), connect to a counselor and report financial fraud damage and payment suspension
Account/other service account password change, ARS transaction security password management, ARS service usage guidance, etc.
After connecting with a business consultation counselor, work-related consultation services are provided (orders, rights/subscriptions, online media, securities work, affiliated bank/non-face-to-face opening accounts, financial products,
overseas stocks, etc.)
[KB Securities KakaoTalk consultation service]
In situations where it is difficult to make a call, such as in a public place or office, you can inquire through the KakaoTalk consultation service.
KB Securities-KakaoTalk-Consultation-Service
KB Securities Customer Center Frequently Asked Questions (FAQ)
If you have any questions or inconveniences while using KB Securities, you can call the customer center or use ARS guidance or KakaoTalk consultation. In addition, the questions frequently asked by customers and their answers are well organized in the FAQ section of the customer center menu on the KB Securities website.
The Frequently Asked Questions menu tab categorizes questions and answers for each item, including login, public authentication, account management, online trading, trading methods, business information, financial products and check cards, asset management, and retirement pension.
Go to KB Securities Customer Center Frequently Asked Questions
KB Securities-Customer Center-Frequently Asked Questions
How to find KB Securities branch by region
There are very few cases where you need to visit the offline Yeongyeop branch of a securities company, but sometimes there are cases where you need to go to the branch to handle work. When you access the KB Securities website, you will find branch information for each region, and you can search for branch locations and contact information in the desired region.