We provide MSI service center and after-sales service information for those who use various products such as MSI laptops, motherboards, and graphics cards. We will provide detailed information on how to receive after-sales service if a problem occurs while using an MSI product and what the warranty period is.
MSI Service and Customer Support
MSI Laptop Service Center Information
MSI laptop service center information is as follows:
Phone number: ☎1644-4038
Business hours: Weekdays 9:30 am to 5:00 pm
Service Center Address: Room 203, 2nd floor, Building 15, Rajin Shopping Center, 112 Cheongpa-ro, Yongsan-gu, Seoul, msi-korea Customer Support Center, zip code 04371
MSI laptop free warranty period and after-sales service regulations
The free warranty period for MSI laptops varies depending on the product model. If an initial defect is discovered, it can be exchanged free of charge within one week, and the product warranty period is determined by the purchase receipt or product serial number.
How to apply for MSI laptop after-sales service
Here’s how to request after-sales service when a problem occurs with your MSI laptop:
If a problem occurs, you can call the MSI Laptop Service Center at ☎1644-4038 to check the symptoms and then apply for after-sales service.
You can apply for after-sales service by visiting the service center or via courier.
How to use MSI laptop AS delivery service
There are a few things to keep in mind if you want to carry out after-sales service by courier:
When performing after-sales service via courier, the finished product must be sent.
If the purchase date is less than 1 year, MSI will cover the shipping costs after prepaid shipping.
For products older than one year, the user is responsible for round-trip shipping costs.
When delivering the product, you must protect the product with cushioning materials to prevent damage, and include your name, contact information, address, abnormal symptoms, and system environment.
MSI motherboard and graphics card service center information
Service center information for MSI motherboards and graphics cards is as follows:
Phone number: ☎1577-5781
Business hours: Weekdays from 9:30 am to 6:00 pm (lunch time from 12:00 pm to 1:00 pm)
MSI motherboard and graphics card free warranty period and after-sales service regulations
Initial defects in MSI motherboards and graphics cards can be exchanged free of charge within 10 days, and the free warranty period and after-sales service regulations vary depending on the product model and warranty card.
How to apply for MSI motherboard and graphics card after-sales service
Here’s how to request after-sales service for MSI motherboards and graphics cards:
You can visit the service center or use delivery service.
How to use MSI motherboard and graphics card AS delivery service
If you wish to receive after-sales service via courier, you must follow the precautions below:
Repairs are only possible at the Seoul AS Center, and the finished product must be sent by courier.
When packaging the product, cushioning materials must be used to prevent damage, and CJ Logistics delivery service is recommended.
If a problem occurs while using an MSI product, you must know accurate after-sales service information. Check the after-sales service information and application method for your laptop, motherboard, and graphics card, and carefully review the product warranty period. MSI is a brand that prioritizes after-sales service for customer satisfaction, so you can use its products with confidence at any time.
MSI Service Center and AS Information Summary
division
phone number
Opening hours
MSI Laptop Service Center
☎1644-4038
Weekdays from 9:30 am to 5:00 pm
MSI motherboard, graphics card service center
☎1577-5781
Weekdays: 9:30 am to 6:00 pm (lunch time: 12:00 pm to 1:00 pm)