Gwangju Bank Customer Center Phone Number Agent Speed Code Extension Number ARS Call Center Nationwide Branch Information Operating Hours Business Hours Website Mobile App Savings Account Transfer Let’s look into currency exchange inquiries.
Gwangju Bank Customer Center provides Gwangju Bank customers with information and services that help them use the bank more conveniently and easily. Gwangju Bank’s customer center is available on the online website, mobile app ‘Gwangju Bank Personal Banking’, customer center representative ARS, and at Gwangju Bank branches across the country.
Please see below for information on how to use the Gwangju Bank Customer Center’s main functions.
Detailed information on Gwangju Bank Customer Center can be found below!
Gwangju Bank Customer Center
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Gwangju Bank Customer Center Phone Number Agent Speed Code Extension Number ARS Call Center Operating Hours Operating Hours
Gwangju Bank Customer Center phone number and call center operating hours are as follows.
<Customer Center Phone Number>
Main number: 1588-3388, 1600-4000
Overseas: +82-62-239-5000
For seniors only (simple language service): 1661-3633
For the visually impaired only: 1644-7766
TM Center
– Personal credit loan: 1644-0701
– Card loan/cross product sales: 1899-9600
KJ Card Help Center: 1577-3650
※ Consultation hours: Weekdays 09:00 – 18:00 (excluding public holidays)
<Speed number>
When you call Gwangju Bank’s customer center representative ARS, you can choose between voice ARS and visible ARS. Let’s look at the shortcut keys for voice ARS and visible ARS.
▶ Voice ARS
Select # and enter speed dial number
Deposit balance inquiry: 111
View deposit/withdrawal transaction details: 114
Transfer to Gwangju Bank account: 211
Transfer money to another bank account: 212
Gwangju Card payment amount inquiry: 415
Cash card/check card accident report: 5111
Credit card accident report: 512
Voice phishing damage report: 555
Deposit/withdrawal transaction details fax service: 811
Credit card transaction history Pyag service: 812
▶ Visible ARS
accident report
– Accident reporting and coordination
– Cancellation of accident report
check
– Balance inquiry
– Deposit cancellation expected inquiry
– Check our bank’s cashier’s check
Transaction history inquiry
– Check deposit/withdrawal transaction details
– Check transaction details without bankbook
bank transfer
– Gwangju Bank Transfer
– Transfer to another bank
Card inquiry
– check
– Short-term card loan (cash advance)
– Long-term card loan (card loan)
– Registration/gift/win-win card
– Application and change
Electronic financial services
– Text notification service
– Apply for long-term non-use of electronic finance
– Application for cancellation of long-term non-use of automated equipment
– Application for change in electronic financial transfer limit
– Request to change automatic device transfer limit
– Request to clear security media number input error
fax service
– Deposit
– Credit card
– Electronic finance/automation equipment
Other services
– Apply for automatic cancellation at maturity
– Change/cancellation of automatic maturity cancellation
– Apply for expiration text message notification
– Change in notification of fund real rate of return
– Change of sender of fund management report
– Change in sending destination for fund pension yield report
– Change of destination for sending trust management reports
– Change of destination for sending the trust pension yield report
👇 Gwangju Bank Customer Center Phone Number Detailed information can be found below!
Gwangju Bank Customer Center Phone Number
Gwangju Bank nationwide branch information
You can receive the same information from Gwangju Bank’s nationwide branches through the online website, mobile app ‘Gwangju Bank Personal Banking’, and customer center representative ARS.
<Nationwide branch/sales information method>
To get information on branches nationwide from Gwangju Bank’s online website, go to the Gwangju Bank website and use Bank information → Bank introduction → Branch information → Branch/365 open corner/Brand partnership device information.
Select one from branch, 365 open corner, or brand partnership.
Select a region → Gwangju area / Jeonnam area / Other areas
Enter the branch name/dong name/road name and then click the magnifying glass icon to search.
Search results are displayed at the bottom → If you click on the branch name, you can see a map and information such as address, phone number, branch operating hours, and 365 corner operating hours.
👇 Detailed information on Gwangju Bank branches nationwide can be found below!
Information on Gwangju Bank branches nationwide
Gwangju Bank mobile app savings account transfer currency exchange inquiry
Let’s learn about Gwangju Bank’s mobile app, savings, account transfer, and currency exchange. More details can be found below.
<Gwangju Bank mobile app ‘Gwangju Bank personal banking’>
Gwangju Bank mobile app ‘Gwangju Bank Personal Banking’ allows you to use all of Gwangju Bank’s personal banking services, including transfers and loan-related services.
You can check the services available in the ‘Gwangju Bank Personal Banking’ app below.
▶ Available menus
Inquiry: My account inquiry, my card inquiry, canceled account inquiry
Transfer: transfer, multiple transfers, automatic account transfer, MMT withdrawal transfer, transfer management, Dutch Pay (1/N) service, sending condolence money
Account management: deposit/withdrawal/deposit, loan, fund, ISA, retirement pension, securities partnership
My Data: MY asset inquiry, linked data management, affiliate service, other finance (open banking)
Product Mall: Financial Product Mall
Foreign exchange: Domestic and foreign currency transfer/foreign currency deposit/withdrawal, overseas remittance receipt information, exchange rate calculator, exchange rate inquiry, currency exchange request,/application details inquiry (re-exchange), foreign exchange sales reservation service, overseas remittance SWIFT, overseas remittance history inquiry/change/ Return, foreign exchange bank management, foreign currency deposit/savings cancellation, foreign currency cancellation forecast inquiry, foreign currency interest rate inquiry, multi-currency foreign currency deposit currency addition
Insurance: My insurance inquiry, subscription in progress, insurance premium payment, surrender refund inquiry, subscription withdrawal
Card: Inquiry, card management, prepayment, overdue payment, installment payment application, short-term card loan (cash service), long-term card loan (card loan), gift card, card use registration, card issuance progress inquiry, card hit inquiry, K points Management, calculation of card installment fee
Local currency: Gwangju Sangsaeng Card inquiry/charge/refund, Mokpo Love Card inquiry/charge/refund, Local Love Check Card (Minting Corporation) inquiry
Utility bills: Payment, automatic (transfer) payment, payment history inquiry, local tax smart bill
Smart services: Mobile driver’s license, government electronic document wallet, meeting service, sending salary stubs to the boss, smart withdrawal, asking for pocket money, Peerwana (asset comparison service), Zero Pay, ticket purchase service, prepaid transportation card recharge service, non-face-to-face Document submission service, notification service, additional service, smart ODS
▶ Customer Center
Chatbot consultation
Chacking consultation
Telephone consultation
<Savings account transfer currency exchange>
Savings: You can sign up for Gwangju Bank’s savings products not only at Gwangju Bank branches nationwide, but also through the online website and mobile app.
→ To sign up for a savings account on the online website, you can sign up through ‘Personal Banking – New/Cancellation – New Deposit/Savings account’.
Account transfer: Gwangju Bank deposit account transfer is also available at Gwangju Bank branches nationwide, online website, and mobile app.
→ To use an account transfer on the online website, you can use the transfer service through ‘Personal banking – Transfer – Immediate transfer – Multi-account transfer OR My account transfer’.
Currency Exchange: Applications for currency exchange at Gwangju Bank can be made at Gwangju Bank branches nationwide, online website, and mobile app. If you apply through the online website or mobile app, you can receive it at a Gwangju Bank branch.
→ To apply for currency exchange on the online website, you can follow the path ‘Personal Banking – Foreign Exchange – Currency Exchange – Currency Exchange Application’.