Nowadays, there is nothing that cannot be done without a smartphone. It would have been unimaginable in the past. In a situation where cash is rarely used as it is these days, even without a credit card, it is possible to pay with one mobile phone.
It has become a payment method instead of a credit card by storing a credit card on a smartphone. However, before such a payment method existed, there were services that replaced various types of payment online.
It’s a service called Danal. It is a service that is mainly used for micropayments, and many of you may have heard of it even if you have used it once or twice or have never used it.
There are many people who use Danal micropayments even these days, when the use of credit cards is active. However, when you use it, you often experience inconvenience due to micropayment errors. So, today, we have collected the most common daily micropayment errors.
■ Danal micropayment error
1. It says stopped number. 다날 소액결제 오류
– Occurs when a request to stop using the mobile phone payment system is requested 좋은뉴스
※If you want to cancel the block on Danal: The person who requested to stop using Danal calls Danal and directly faxes a copy of his/her ID card to cancel it.
※If you want to cancel the block by the carrier: Contact the carrier that applied for the block directly
2. Error 437 (You cannot make payments on this site.)
-In case of recent changes such as new registration or number transfer
-If you have paid your mobile phone bill late in the past
– In case of small payment or small mobile phone usage fee
※437 Error For customers with limited physical transaction, it may be inconvenient, but payment cannot be made on the actual site or some sites where you purchase the product.
Customers who have paid their current mobile phone bill more than once and have not paid the bill must contact the Danal Customer Center listed in the error window to use the payment system.
Also, this error may occur again if the month changes because payment is confirmed every month. If you check the non-payment of your mobile phone bill and contact the customer center, we will process the payment so that it can be paid.
3. Exceeding the monthly limit
– Each mobile carrier has a fixed monthly limit, so you can use it within that limit. Therefore, the limit amount adjustment can be requested from the mobile operator.
4. Social Security Number Error
– When paying by mobile phone, you must enter the resident number of the holder of the phone number to make the payment.
5. Lineage account is not working.
-If the account is seized after user inquiry on Danal, you must fax a copy of the identity card of the customer who applied for account seizure. However, if the refund is processed due to illegal payment at this time, it is not possible to cancel the account seizure.
Check the confiscated account and the date of seizure, and submit an inquiry through Customer Support-Online Inquiry, or send your payment number to Danal Customer Center at 1566-3355, and we will contact you after confirmation.
6. Payment in T-money is not possible.
– Separately from other sites, payment is possible only when the micropayment limit is adjusted according to the regulations. If you want to pay by mobile phone with T-money, you can make a payment by contacting the service provider you joined and requesting an adjustment so that T-money can be recharged to the maximum amount that can be paid in small amounts. In addition, payment can be made at T-money affiliated stores in convenience stores other than mobile phones, and can also be charged on the T-money site.
7. I can’t pay because I’m a minor. What is the standard?
-Each carrier has separate standards, but only customers 19 years of age or older can make payments. Customers under the age of 19 cannot pay even with parental consent. In addition, the age of 19 is recognized only after the birthday passes, and in the case of LG U+, the age of 20 is the standard.
8. I can’t pay in Item Mania.
– In case of recent changes such as new registration or number transfer
– In case of long-term nonpayment or frequent delinquency in the past
-If there is no micropayment usage fee within the past 6 months
※As companies strengthened storage management, the above reinforced regulations have been applied since March 2008. Even if you fail to pay due to such an error, payment is confirmed every month, so if you pay the bill according to the date of receipt of the mobile phone bill, you can use the micropayment normally for the next payment.
9. 59 error (IP where payment service use has been stopped)
– The use of mobile phone payment is temporarily restricted with the computer IP currently used, and mobile phone payment is possible only when payment is made with another computer. Also, if you use a payment system other than a mobile phone, you can pay on the site.
10. I have a limit left, but I can’t pay.
-If payment is not made even though there is a remaining amount available from the telecommunication company, the monthly limit amount is adjusted and applied at the request of the payment site. In some sites, the monthly limit is less than the monthly limit of 200,000 won by the mobile operator. For more information, please contact Customer Support-Online Inquiry.
The micropayment errors mentioned above are the most common errors. In addition, there are various error codes. Although it is possible to inquire on Danal’s website, it is more accurate to contact the Danal Customer Center to find out the cause of the error code.
■ Danal Customer Center Online Inquiry [Shortcut]
If you use the link above, you can go directly to the Danal Customer Center. If you have difficulty making inquiries online, you can call Danal Customer Center (1566-3355) directly.
Counseling is available from Monday to Friday on weekdays, and the hours are from 09:00 to 18:00. If you have any inquiries about Danal micropayment errors or other usage, please refer to it and contact us in a convenient way.