Find out Dongbu Fire & Marine Insurance’s customer center phone number and agent connection number. Additionally, check the locations of branches nationwide and the main phone number for each branch. Dongbu Fire & Marine Insurance was established as Korea Auto Insurance in 1962, was acquired by DB Group, and has continued to operate since its name was changed to Dongbu Fire & Marine Insurance. DB Insurance is the same company as Dongbu Insurance.
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1 Dongbu Fire & Marine Insurance Headquarters Customer Center Phone Number Information
1.1 Dongbu Fire & Marine Insurance call center phone number for each service
1.1.1 Dongbu Insurance branch address and phone number details
Dongbu Fire & Marine Insurance Headquarters Customer Center Phone Number Information
Dongbu Fire & Marine Insurance’s customer center phone number and operating hours.
Dongbu Fire & Marine Insurance Customer Center Phone Number: 1588-0100
Agent connection time: Weekdays Monday to Friday 9:00 to 18:00
If you need to connect with an agent, call 1588-0100 and press 0.
Number for each customer center service
1. Emergency dispatch for car breakdown
2. Car accident registration
3. Sign up for new insurance
4. Disease/Injury/Fire Insurance Accident Registration
5. Illness/Injury/Driver Insurance Consultation, Change, Cancellation
6. Car insurance consultation, change, cancellation
7. Loan
8. Issuance of certificates and receipt of customer complaints
0. Connect to a counselor
Dongbu Fire & Marine Insurance call center phone number for each service
In addition to the representative customer center above, these are dedicated call center phone numbers for various services. If it is difficult to connect to the main customer center by phone, it is a good idea to use the call center for each service.
– Insurance contract loan/credit loan: 1544-0100
– Collateral/Credit Loan: 1661-2200
– Insurance claim: 1566-1040
– Bancassurance: 1688-0100
– Environmental Liability Insurance Call Center: 1670-5420
– TM exclusive product (long-term): 1566-0100
– TM exclusive product (car): 1566-0000
– Internet-only products: 1600-0100
– Text-only service for the hearing impaired (emergency dispatch/car accident registration): 010-9460-1234
Dongbu Insurance branch address and phone number details
This is address and phone number information for Dongbu Fire & Marine Insurance’s customer plazas, compensation department, business division, and customer service centers across the country.
■ Processable tasks and usage time
Customer Service Center Operating Hours: Weekdays 9:30 – 16:30
Receiving disease/injury insurance claim documents
Insurance cancellation/maturity/interim transfer/certificate issuance
Contract changes (excluding collateral changes)
Insurance contract loan application
Business group operating hours: Weekdays 9:30 – 16:00
Receiving disease/injury insurance claim documents
Insurance cancellation/maturity/interim transfer/certificate issuance
Contract changes (excluding collateral changes)
Insurance contract loan application
Branch operating hours: Weekdays 9:30 – 16:30 (lunch time 12:00 – 13:00)
Insurance subscription consultation and PA start-up inquiry
Compensation department operating hours: Weekdays 10:00 – 16:00 (lunch time 12:00 – 13:00)
Submission of car insurance claim documents
However, cash receipt is only possible at Gangnam Customer Plaza, Busan Customer Service Center, Daegu Customer Service Center, Chungcheong Customer Service Center, and Honam Customer Service Center.
Gangnam Customer Plaza
Address: 3rd floor, DB Financial Center, 432 Teheran-ro, Gangnam-gu, Seoul (Daechi-dong)
Phone number: 02-3011-5240
Gangnam University introductory information
Address: 5th floor, G-five Central Plaza, 27 Seochojungang-ro 24-gil, Seocho-gu, Seoul (Seocho 4-dong)
Phone number: 02 -2094-8062
Gangnam Vehicle Compensation Department
Address: 5th floor, G-five Central Plaza, 27 Seochojungang-ro 24-gil, Seocho-gu, Seoul (Seocho 4-dong)
Phone number: 02 -2094-8064
Gangdong Business Group
Address: 10th floor, 1443 Yangjae-daero, Gangdong-gu, Seoul (Gil-dong, Dongwoo Building)
Phone number: 02-3434-4202
Gangbuk Customer Service Center
Address: 2nd floor, 107 Huam-ro, Yongsan-gu, Seoul (Dongja-dong, Gateway Tower)
Phone number: 02-3150-4450
Gangbuk Adult Compensation Department
Address: 2nd floor, DB Insurance, 35 Marnenae-ro, Jung-gu, Seoul
Phone number: 02-3150-4452
Gangbuk Vehicle Compensation Department
Address: 6th floor, Dongbo Building, 405 Cheonho-daero, Dongdaemun-gu, Seoul (Jangan-dong)
Phone number: 02 -2094-8009
Gangseo Business Division
Address: Gangseo Business Division, 5th floor, Magok NY Tower, 6 Magok Dong-ro 3-gil, Gangseo-gu, Seoul
Phone number: 02-2650-3800
Southern Business Division
Address: 5th floor, 33 Siheung-daero 163-gil, Guro-gu, Seoul (Guro-dong, Juho Tower)
Phone number: 02-860-0500
Eastern Business Division
Address: 8th floor, 290 Neungdong-ro, Gwangjin-gu, Seoul (Neung-dong, Samil Building)
Phone number: 02-2210-5200
Dongseoul National University personal information upper part
Address: 8th floor, Dongwoo Building, 1443 Yangjae-daero, Gangdong-gu, Seoul (Gil-dong)
Phone number: 02 -2094-8042
Northern Business Group
Address: DB Insurance, 5th floor, 328 Dobong-ro, Gangbuk-gu, Seoul (Beon-dong, Garden Tower Building)
Phone number: 02-901-7400
Western Division
Address: DB Insurance Western Business Division, 11th floor, Good People Building, 162 Yanghwa-ro, Mapo-gu, Seoul (Donggyo-dong)
Phone number: 02-320-6500
Gyeonggi University intro upper part
Address: 14th floor, Korea Teachers’ Credit Union Center, 178 Kwongwang-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong)
Phone number: 031 -8092-6104
Competition vehicle compensation department
Address: 14th floor, Korea Teachers’ Credit Union Center, 178 Kwongwang-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong)
Phone number: 031 -8092-6114
Gyeongin Customer Service Center
Address: 5th floor, 119 Anyang-ro, Manan-gu, Anyang-si, Gyeonggi-do (Anyang-dong, Gyeyang Building)
Phone number: 031-463-6070
Copper Business Group
Address: 7th floor, 158 Gyeongchun-ro, Guri-si, Gyeonggi-do, DB Insurance, Guri Business Division, Hanwha Life Insurance (Gyomun-dong)
Phone number: 031-560-5701
Dongseoul Vehicle Compensation Department
Address: 10th floor, Hanwha Life Insurance Building, 158 Gyeongchun-ro, Guri-si, Gyeonggi-do (Gyomun-dong)
Phone number: 031 -8092-6184
Bucheon Business Division
Address: DB Insurance Bucheon Business Division, 14th floor, Hanwha Life Insurance Building, 179, Sinheung-ro, Bucheon-si, Gyeonggi-do (Middle East)
Phone number: 032-222-5700
Seongnam Business Division
Address: 9th floor, 1182 Seongnam-daero, Sujeong-gu, Seongnam-si, Gyeonggi-do (Sujin-dong, KT Building)
Phone number: 031-720-2300
Suwon Business Division
Address: 3rd floor, 288 Hyowon-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Daewon Combi Plaza)
Phone number: 031-229-0200
Ansan Business Division
Address: 3rd floor, 267 Gwangdeok-daero, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan-dong, Ansan Jungang Building)
Phone number: 031-8092-6800
Uijeongbu Business Division
Address: 10th floor, 34, Dunya-ro 17beon-gil, Uijeongbu-si, Gyeonggi-do (Uijeongbu-dong, Sindo Building)
Phone number: 031-870-4700
Ilsan Business Division
Address: 10th floor, Hanwha Life Insurance Ilsan Office Building, 5 Jeongbalsan-ro 42beon-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do (Janghang-dong)
Phone number: 031-8092-6200
Pyeongtaek Business Division
Address: 6th floor, 721 Pyeongnam-ro, Pyeongtaek-si, Gyeonggi-do (Bijeon-dong, Twin Plaza)
Phone number: 031-8092-6505
Gangneung Business Division
Address: 5th floor, Peyto Building, 2846 Yulgok-ro, Gangneung-si, Gangwon-do (Okcheon-dong)
Phone number: 033-610-2403
Wonju Business Group
Address: 3rd floor, 121-1, Seowon-daero, Wonju-si, Gangwon-do (Sangje-dong, M-Star Building)
Phone number: 033-749-4000
Chuncheon Business Group
Address: Korea Teachers’ Credit Union, 6th floor, 2370 Gyeongchun-ro, Chuncheon-si, Gangwon-do (Onui-dong)
Phone number: 033-259-5900
Geoje Tongyeong Business Division
Address: 7th floor, Geoje Tongyeong Business Complex, 1893 Geojejungang-ro, Geoje-si, Gyeongsangnam-do (Gohyeon-dong, Daegeumsan Building)
Phone number: 055-680-7800
Jinju Business Division
Address: DB Insurance Youngchang Building, 3rd floor, 287 Gangnam-ro, Jinju-si, Gyeongsangnam-do (Gangnam-dong)
Phone number: 055-749-3333
Changwon Business Division
Address: DB Insurance (Yangdeok-dong), 1st floor, 294-1 Happo-ro, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do
Phone number: 055-259-7206
Gumi Business Division
Address: 5th floor, 5 Songwon Dong-ro, Gumi-si, Gyeongsangbuk-do (Songjeong-dong, Good Morning Building)
Phone number: 054-450-5600
Andong Business Group
Address: 3rd floor, 326, Gyeongbuk-daero, Andong-si, Gyeongsangbuk-do (Taehwa-dong, Shinseong Building)
Phone number: 054-851-4500
Pohang Business Division
Address: DB Insurance, 2nd floor, 156 Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong, Industrial Bank of Korea)
Phone number: 054-271-4600
Gwangju Business Division
Address: 9th floor, 42 Sangmujungang-ro, Seo-gu, Gwangju (Chipyeong-dong, Ocean 5 Building)
Phone number: 062-370-7502
Honam Customer Service Center
Address: 1st floor, 157 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga, Honam Headquarters DB Insurance Building)
Phone number: 062-220-8300
Honam University introductory information
Address: 2nd floor, DB Insurance Building, 157 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga)
Phone number: 062 -220 -8480
Honam Vehicle Compensation Department
Address: 2nd floor, DB Insurance Building, 157 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga)
Phone number: 062 -220 -8440
Daegu Customer Service Center
Address: 12th floor, 2058 Dalgubeol-daero, Jung-gu, Daegu (Namsan-dong, ABL Daegu Tower)
Phone number: 053-251-4100
Daegu University personal information upper part
Address: 10th floor, 115 Dongdeok-ro, Jung-gu, Daegu (Samdeok-dong 2-ga, Jinseok Tower)
Phone number: 053 -430 -5449
Daegu Vehicle Compensation Department
Address: 3rd floor, Susong Tower, 1686 Dalgubeol-daero, Dalseo-gu, Daegu (Duryu-dong)
Phone number: 053 -554 -0606
West Daegu Business Division
Address: 6th floor, 1686 Dalgubeol-daero, Dalseo-gu, Daegu (Duryu-dong, Susong Tower)
Phone number: 053-659-2803
Chungcheong Customer Service Center
Address: 182 Daedeok-daero, Seo-gu, Daejeon, 8th floor (Dunsan-dong, Oracle Building)
Phone number: 042-606-7000
Chungcheong University Inbo Upper Class
Address: 8th floor, Oracle Building, 182 Daedeok-daero, Seo-gu, Daejeon (Dunsan-dong)
Phone number: 042 -600 -7300
Chungcheong Vehicle Compensation Department
Address: 8th floor, Oracle Building, 182 Daedeok-daero, Seo-gu, Daejeon (Dunsan-dong)
Phone number: 042 -600 -7400
Dongrae Business Division
Address: 6th floor, 1237 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, DB Insurance Building)
Phone number: 051-460-4925
Busan Customer Service Center
Address: 18th floor, 766 Jungang-daero, Busanjin-gu, Busan (Bujeon-dong, IPIC Building)
Phone number: 051-811-5500
Pusan National University invoice upper part
Address: 3rd floor, Hanwha Life Insurance Building, 190 Chungryeol-daero, Dongrae-gu, Busan (Myeongryun-dong)
Phone number: 051 -460 -4973
Busan Business Division
Address: 9th floor, 233 Jungang-daero, Dong-gu, Busan (Choryang-dong, Haejeong Building)
Phone number: 051-460-4800
Busan Vehicle Compensation Department
Address: 3rd floor, Hi Air Korea, 10 Sasang-ro 181beon-gil, Sasang-gu, Busan
Phone number: 051 -852 -0450
Seobu Mountain Business Division
Address: 7th floor, 30 Manduk-daero, Buk-gu, Busan (Deokcheon-dong, Mirae Building)
Phone number: 051-330-4900
Ulsan Business Division
Address: 2nd floor, 122 Beonyeon-ro, Nam-gu, Ulsan (Dal-dong, Cheongbo Building)