Today we will learn how to connect to a Lotte Card agent.
The article below is a previous article about how to connect to a Hyundai Card agent.
https://walkandrun.tistory.com/entry/Hyundai-Counselor
Connect to Hyundai Card Customer Center Agent (Hyundai Card ARS Service)
Why is it so difficult to connect with an agent at the credit card company’s customer center? I think everyone who has called the Hyundai Card customer service center will agree with this. No matter how many times you press the visible ARS, you can still hear it.
walkandrun.tistory.com
Please refer to the article below to help you connect with a Lotte Card agent more easily.
Lotte Card ARS number usage guide
Lotte Card ARS usage information can be broadly divided into three categories.
– Guide to using the main phone ARS
– Information on using financial services ARS
– Guide to using ARS for loss/limit approval
Let’s look at it in more detail below.
Main phone ARS usage guide
Lotte Card Customer Center’s main number is 1588-8100.
ARS usage hours
Loss report/release, voice phishing damage report: 24 hours a day, 365 days a year
Agent connection: Weekdays 09:00 ~ 18:00
Callback consultation information (operates during weekday business hours)
A service where a counselor will contact you again if you leave your contact information when the consultation connection is delayed.
How to use: Main number: 1588-8100 -> Select consultation connection -> Enter number to be contacted
※If there are many requests for callback consultation, the ARS service menu may change.
You can move to the desired ARS type by calling the main number at 1588-8100 and selecting the number below.
No. 1 digital ARS
No. 2: Pressing ARS
No. 3: Verbal ARS
How to connect to a Lotte Card agent
The simplest way to connect to a representative when connecting to the Lotte Card customer center is as follows.
Select ARS by pressing > Select movement number 1 > 2 > 0
Financial Service ARS User Guide
Loss Report/Limit Approval ARS User Guide
finish
Today we learned about Lotte Card Customer Center.
Among them, connecting to a counselor was very simple.
After selecting ARS, press right away and then select movement numbers 1, 2, and 0 in that order.
Because the number of counselors is limited, you may not be able to connect quickly, but if you need to connect to a counselor, you may be able to use this method.
This concludes today’s posting. thank you