Samsung Life Insurance Customer Center phone number, insurance claim method, and customer plaza location information. Those who have subscribed to Samsung Life Insurance must call the Samsung Life Insurance Customer Center or inquire through the website to make an accident insurance claim, cancel an insurance contract, take out a loan, or change an insurance contract. Otherwise, you must visit a Samsung Life Insurance customer plaza or branch for consultation. In this case, it is convenient to contact Samsung Life Insurance if you know its customer service phone number. Below we introduce the Samsung Life Insurance Customer Center phone number, insurance claim method, and customer plaza location.
Samsung Life Insurance Customer Center Phone Number
The Samsung Life Insurance Customer Center phone number is ☎1588-3114. When calling Samsung Life Insurance Customer Center from overseas, call ☎82-2-900-3114. Samsung Life Insurance Customer Center has dedicated consultation phone numbers for each task. Samsung Life Insurance’s loan consultation phone number is ☎1577-7272 / ☎1599-9800, and Samsung Life Insurance’s retirement pension consultation phone number is ☎1588-3115.
The Samsung Life Insurance accident insurance consultation phone number is ☎1577-4118 and the Samsung Life Insurance direct insurance consultation phone number is ☎080-789-3300. Samsung Life Insurance’s customer service center phone number for the disabled is ☎1899-3311.
Samsung Life Insurance Customer Center counselor business hours are from 9:00 a.m. to 6:00 p.m. on weekdays. Samsung Life Insurance ARS service business hours are available from 8:00 am to 23:30 pm, 365 days a year. However, insurance premium payment details are available 24 hours a day. When calling the Samsung Life Insurance Customer Center from a landline, a call fee of 39 won per 3 minutes is charged. When calling from a mobile phone or Internet phone, the call fee is charged based on the rate plan agreed upon with the telecommunication company.
Category Telephone number Consultation hours
Samsung Life Insurance Customer Center Phone Number ☎1588-3114 Counselor connection: Weekdays 09:00 ~ 18:00 (excluding weekends and public holidays)
ARS service: 08:00 ~ 23:30 (365 days)
However, insurance premium payment details are available 24 hours a day.
When calling from overseas ☎82-2-900-3114
Samsung Life Insurance loan consultation phone number ☎1577-7272
☎1599-9800
Samsung Life Insurance retirement pension consultation phone number ☎1588-3115
Samsung Life Insurance accident insurance consultation phone number: ☎1577-4118
Samsung Life Insurance Direct Insurance Consultation Phone Number ☎080-789-3300
Samsung Life Insurance Customer Center for the Disabled Phone Number ☎1899-3311
Samsung Life Insurance Customer Center ARS speed dial number and agent connection number
If you dial the Samsung Life Insurance Customer Center phone number ☎1588-3114 and enter the ARS speed dial number, you can move to the desired task more quickly. You can connect to a counselor right away by dialing 0 after dialing the main customer center number. For inquiries about Samsung Life insurance claims, connect the main number and press 0 > 3 in order. If you want to know the location of Samsung Life Insurance Customer Plaza, connect the main number and press 1 > 5 in that order.
Number 0. Connect with a counselor
– no. 1. Insurance premium payment and virtual account inquiries (No. 0 > No. 1)
– No.2. Insurance contract loan inquiry (No. 0 > No. 2)
– number 3. Inquiry about accident insurance (No. 0 > No. 3)
– Number 4. General inquiries regarding insurance (No. 0 > No. 4)
– Number 5. Variable insurance fund inquiry (No. 0 > No. 5)
– Number 6. Real estate and credit loan inquiries (No. 0 > No. 6)
– Number 7. Voice phishing damage prevention report (No. 0 > No. 7)
no. 1. ARS self-processing
– no. 1. Insurance contract loan (No. 1 > No. 1)
– No.2. Split/maturity insurance money, dividends, dormant insurance money (No. 1 > No. 2)
– number 3. Insurance premium payment details, report loss of card/OTP, certificate issuance (No. 1 > No. 3)
– Number 4. Accident insurance claim information (No. 1 > No. 4)
– Number 5. Customer Plaza location information (No. 1 > No. 5)
– Number 6. Voice phishing damage prevention report (No. 1 > No. 6)
Samsung Life Insurance Customer Center Phone Number
Samsung Life Insurance Claim Method
For information on claiming Samsung Life insurance, it is recommended that you call the Samsung Life Insurance representative call center at ☎1588-3114 or the accident insurance only call center at ☎1577-4118 to receive detailed information. Samsung Life Insurance Insurance Claims Call Center’s business hours are from 9 a.m. to 6 p.m. on weekdays.
Samsung Life insurance claims can be submitted online or in person/mail/fax. You can apply online through the Samsung Life Insurance website and Samsung Life Insurance app. You can also submit an insurance claim by visiting the Samsung Life Insurance Customer Plaza in person or sending it by mail/fax. For detailed information, you must receive information through the Samsung Life Insurance representative call center or the accident insurance claim call center before submitting the application.
▶Go to Samsung Life Insurance’s insurance claim internet homepage
Samsung Life Insurance Customer Plaza Location
Samsung Life Insurance Customer Plaza handles accident insurance claim, insurance contract cancellation, insurance contract loan, insurance contract change/correction, pension application, maturity/dividend/split/early withdrawal, and security card/OTP issuance. The loan window handles credit/mortgage loan applications and repayment, while the fund trust window handles fund/trust subscription and redemption. In addition, Samsung Life Insurance branches provide accident insurance claims/cancellation of insurance contracts, insurance contract loans, insurance contract changes/corrections, maturity/splits/dividends/early withdrawals, insurance subscription consultations, and Samsung Life Insurance FC employment applications. At designated hospitals, insurance subscription is provided. You can get a health check-up during your visit.
Therefore, it is recommended to check the location in advance and make a reservation before visiting the Samsung Life Customer Plaza or branch. To make a reservation to visit the Customer Plaza, please call the Samsung Life Insurance Call Center at ☎1588-3114 or check the Samsung Life Insurance website below.
▶Make a reservation to visit Samsung Life Insurance Customer Plaza
Samsung Life Insurance Customer Complaint Handling Department
If you have any inconveniences while using Samsung Life Insurance’s products or services and there are areas for improvement, you can visit customer centers in eight regions across the country to discuss and report your inconveniences. The customer service center specializing in customer inconveniences is available from 9:00 AM to 5:00 PM on weekdays and is located at the location below.
Consumer Protection P
– 14th floor, 4 Seocho-daero 74-gil, Seocho-gu, Seoul (Seocho-dong, Samsung Life Insurance Seocho Tower)
– 02)2095-5817, 02)2095-5830
Gangbuk Customer Center
– 14th floor, Gran Seoul Tower 2, 33 Jongno, Jongno-gu, Seoul
– 02)739-2940, 02)739-2939
Gangnam Customer Center
– 14th floor, 4 Seocho-daero 74-gil, Seocho-gu, Seoul (Seocho-dong, Samsung Life Insurance Seocho Tower)
– 02)521-9761, 02)3486-3817
Gyeongin Customer Center
– 21st floor, 611 Inju-daero, Namdong-gu, Incheon (Guwol-dong, Samsung Life Insurance Guwol-dong Building)
– 032)429-3612, 032)429-3613
Gyeongwon Customer Center
– 6th floor, 560 Gyeongsu-daero, Paldal-gu, Suwon (Ingye-dong, A-One Tower)
– 031)898-8922, 031)898-9611
Chungcheong Customer Center
– 23rd floor, 755 Hanbat-daero, Seo-gu, Daejeon (Dunsan-dong, Samsung Life Insurance Building)
– 042)489-4812, 042)472-4218
Busan Customer Center
– 12th floor, 639 Jungang-daero, Busanjin-gu, Busan (Beomcheon-dong, Samsung Life Insurance Building)
– 051)647-6052, 051)647-6050
Daegu Customer Center
– 9th floor, 2095 Dalgubeol-daero, Jung-gu, Daegu (Deoksan-dong, Samsung Life Insurance Building)
– 053)428-9295, 053)428-9293
Honam Customer Center
– 5th floor, 148 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga, MDM Building)
– 062)236-5952, 062)236-5956