삼성에어컨 에러코드Error code: E2, E4 Cause When the front shutter of the air conditioner malfunctions Symptom The shutter does not close or open, and this error appears on the display. Solution “Check if there is any foreign substance stuck in the door and remove it. Turn off the power and then reconnect the power after 1~2 minutes and restart it.” If the error persists even after taking the above measures, you need to contact the AS center.
Error Code: E1 Cause “This is an error code displayed when a communication problem occurs between the indoor unit and the outdoor unit. It occurs when the wire of the terminal connected to the outdoor unit is disconnected or the power to the outdoor unit is cut off.” Symptom The indoor unit does not operate due to poor communication. Solution “Turn off both the indoor and outdoor unit power, then turn the power on again after 5 minutes and try again. Then reset it and see if the error comes out again.” Inquiry is required.
Error code : E3 Cause This error occurs due to a defective fan motor, a defective rotation sensor in the fan motor part, a panel button continuous input error, a defective sensor PCB, a defective shutter motor, etc. The indoor unit stopped working with the E3 code displayed on the symptom display. Solution “Turn off the power, then connect the power again after 2 minutes and restart it to see if the error code pops up again. If the problem persists, parts such as the sensor PCB and shutter motor need to be repaired or replaced.” Other above solutions If the error code persists even after taking the corrective action, it is necessary to apply for a business trip to the AS center.
Error code: E5 This is an error code that occurs when the indoor unit fan does not operate properly due to a temperature sensor short or open. Symptom E5 error appears on the display and operation stops. Solution “It is necessary to replace the temperature sensor part of the indoor piping and check the main PCB. AS inquiry is required.” If the error persists even after taking the above measures, you need to contact the AS center.
For more details, please refer to the Samsung Electronics Customer Service Center website below. https://www.samsungsvc.co.kr/
Samsung Electronics Service
Samsung Care+ How to always use your Samsung appliances like new! Professional cleaning, appliance care, and relocation installation for your home appliances! Helpline (previous installation): 1588-4190 See details
www.samsungsvc.co.kr
TEL. 02.1234.5678 / Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
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