There are many people who use IQOS, so please refer to the IQOS customer service phone number in this article. IQOS is famous for its Duo, Multi, and IQOS products. If you have any inconveniences in use, device malfunctions, or other after-sales service inquiries, you can contact the customer center. Like any other electronic device, IQOS products are likely to break down if used for a long time. It would be a good idea to use the customer service center to deal with a breakdown. Alternatively, you can contact and visit the after-sales service center. Now, let’s find out about the IQOS customer center through the website.
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IQOS Customer Center Phone Number
You can find information about various IQOS brand products on the IQOS website. In addition to the IQOS product information, you can check out the store introduction and various available customer support services.
To check your phone number, select the customer support item at the top. Then, you can check the consultation channels where you can provide IQOS customer consultation. You can quickly make inquiries online using LiveChat and KakaoTalk. You can also send long inquiries through email inquiries, and IQOS Live Chat, KakaoTalk, and email inquiries are available 24 hours a day, 365 days a year. Therefore, you can contact us at your convenient time. You can also make phone inquiries right here. If you are accessing the website on a mobile phone, you can click on the phone inquiry button to make a phone call. Please note that IQOS Customer Center phone consultation hours are from 9:00 AM to 10:00 PM every day. The evening operating hours are long, so it seems like a good idea to have a leisurely consultation in the evening.
IQOS Customer Center Phone Number: 080-000-1905
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And if you want to call directly, you can use the same number.
The IQOS website provides separate information on directly managed IQOS stores. If you visit an IQOS direct store, you can receive customized consultation. You can learn basic usage and cleaning methods. If you are an IQOS user, you can also receive device inspection, after-sales service in case of problems, and free cleaning service. Additionally, IQOS customers can use the lounge and experience IQOS accessories. If you are an IQOS user, it would be a good idea to stop by a directly managed IQOS store if you are passing by.
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Now, let’s take a look at the phone numbers and locations of IQOS stores nationwide and when service is available.
IQOS Store Wangsimni Branch
Electro Mart/E-Mart
Business hours: Monday – Sunday 10:00 – 22:00
Operating hours: 10:00 – 21:00
Phone number: 02-2200-1186
Address: 3rd floor, E-Mart Wangsimni Branch, 17 Wangsimni Gwangjang-ro, Seongdong-gu, Seoul
IQOS Store Yeongdeungpo Branch
Electro Mart/E-Mart
Business hours: Monday – Sunday 10:00 – 22:00
A/S service hours: 10:00 – 21:00
Phone number: 02-3468-1251
Address: Basement 1, 15 Yeongjung-ro, Yeongdeungpo-gu, Seoul
IQOS Store Garosu-gil Branch (Official)
Business hours: Monday – Sunday 11:00 – 21:00
Operating hours: 11:00 – 20:00
Phone number: 02-541-1905
Address: Shinyoung Building, 27 Apgujeong-ro 10-gil, Gangnam-gu, Seoul (Sinsa-dong)
IQOS Store Gwanghwamun Branch (Official)
Business hours: Monday – Sunday 10:00 – 21:00
Service hours: 10:00 – 20:00
Phone number: 02-722-1905
Address: Mido Building, 24-20 Jongno 3-gil, Jongno-gu, Seoul (Cheongjin-dong)
IQOS Store Pangyo Branch (Official)
Business hours: Monday – Sunday 10:00 – 22:00
A/S service hours: 10:00 – 21:00
Phone number: 031-622-7137
Address: East side, 1-3, 1st floor, Alpha Dome Tower, 152 Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
IQOS Store Namyangju Hyundai Branch (Official)
Business hours: Mon-Sun 10:30 ~ 21:00 (Closed: Lunar New Year and Chuseok days only)
A/S service hours: Mon~Sun 10:30 ~ 20:00
Phone number: 031-8078-2210
Address: Room 230, 2nd floor, Building A, Space One, Hyundai Premium Outlet, 50 Dasanhwan-ro, Namyangju-si, Gyeonggi-do
IQOS Store Gimpo Hyundai Branch (Official
)A/S service hours: Mon~Sun 10:30~20:00
Address: Next to the East Tommy Hilfiger store, 2nd floor, Hyundai Premium Outlet Gimpo Branch, 100 Arayuk-ro 152beon-gil, Gochon-eup, Gimpo-si, Gyeonggi-do
Phone number: 031-8048-2303
Business hours: Mon~Sun 10:30~21:00
IQOS Store Hanam Starfield Branch (Electro Mart/E-Mart)
Business hours: Monday – Sunday 10:00 – 22:00
Phone number: 031-8069-4034
Address: 1st floor, Starfield Hanam, 750 Misa-daero, Hanam-si, Gyeonggi-do
A/S service hours: 10:00 – 21:00
IQOS Store Starfield Goyang Branch (Official)
Business hours: Monday – Sunday 10:00 – 22:00
A/S service hours: 10:00 – 21:00
Phone number: 031-5173-2006
Address: #2110, 1955 Goyang-daero, Deogyang-gu, Goyang-si, Gyeonggi-do (Dongsan-dong, Starfield Goyang)
IQOS Store Bucheon Hyundai Branch (Official)
A/S service hours: Mon~Sun 10:30 ~ 20:00
Address: 5th floor, U-PLEX, Hyundai Department Store Jungdong Branch, 180 Gilju-ro, Wonmi-gu, Bucheon-si, Gyeonggi-do
Phone number: 032-623-1524
Business hours: Mon-Sun 10:30 ~ 21:00
IQOS is a brand made by Philip Morris Korea. It was launched in Europe and Japan in 2015 and then in Korea in 2017. If you are an IQOS user, you can refer to this and receive after-sales service if a problem occurs.