엔카 홈서비스The biggest anxiety factor of used cars is performance. There are cases where a used car purchased without any abnormalities only from the perspective of the pipe causes problems while driving for a day or two. Therefore, it is most important to purchase used cars from a reliable platform.
Currently, there are two representative channels that guarantee the quality of used cars.
1) Used car certified by Hyundai Capital
2) Encar home service
Hyundai Capital certified used cars guarantee the quality of used cars for one year after purchase. However, the price is slightly more expensive than the average used car.
Encar Home Service is a system that allows you to decide on a purchase after riding a used car for 7 days rather than guaranteeing quality. The car is sent to the customer’s desired location, and the customer decides to purchase after a test drive. Today, we will review how to use Enka Home Service and reviews.
Encar home service vehicle selection process and method of use
1) Selection of Encar home service vehicles
– Encar selects accident-free vehicles that can be directly serviced at home.
– Only vehicles that meet criteria such as accident status, grade, options, etc. will be selected.
2) Apply for encar home service vehicle through vehicle search
– After selecting a vehicle with the Encar Home Service mark, you can easily apply online
3) After the consultation is completed, Encar staff inspects the vehicle condition once more
– Check the exterior/interior quality of the vehicle for home service and create a checklist.
4) Delivery to the time and place desired by the customer
– The payment method and delivery date will be specified through the counselor at the time of application. Delivery progress is shared through AlimTalk.
5) Information on the vehicle condition when taking over the vehicle
– A consignment employee will guide you about the vehicle.
– You will check the actual vehicle and sign the final approval to take over the vehicle.
6) Final purchase decision within 7 days after acquisition
– You can ride the car you paid for for a week and get a refund if you don’t like it.
→ What I think is unfortunate is that it is a cancellation method after prepayment. This is because additional charges may occur due to the refund policy. Learn more about our refund policy.
Refund policy information
There are no refund conditions. If you try it and don’t like it, you can get a refund, but there are some things to keep in mind. Please check it out. I’ve tried to summarize only the main points.
1) You must apply for a refund within 7 days and return the vehicle to the company by the next day of the refund request.
– If the next day is a national holiday, return it by the next day
– Returns must be made directly to the point of purchase or to a place designated by the company.
2) No refund if the vehicle to be returned is lost, damaged, or significantly reduced in value based on the checklist.
– It seems like a natural thing.
3) Consignment fee is non-refundable
– It’s free when you bring it back, but if you return it, you have to pay the shipping cost. This is a point to note.
4) Free of charge for 1 to 3 days from the date of pick-up, refund fee due to use for 4 to 7 days
It may seem like an obvious expense, but it may seem like an unfair expense. From the 4th day onwards, the fees are enormous. Imported cars occur enormously from the second day onwards. For returns after a week, 280,000 won for compact cars, 700,000 won for imported cars, and 1.4 million won for vehicles over 50 million won. In fact, you need to make a decision within 3 days, so there are no additional costs. You must be careful.
How many home service vehicles are there?
A total of 4,148 units are registered. Mercedes-Benz and BMW are also registered, so it would be good for those who are looking for a reliable foreign used car to consider.
personal thoughts. Pros and cons coexist
The 7-day liability refund system is fine, but as I said earlier, operating costs will arise from 3 days or more. It is an expense that occurs whether or not you drive a car, so you have to make a decision for three days.
The content broadcast on TV is as if you can ride it for 7 days and if you like it, you can sign a contract, so you should keep this in mind. You can get a refund for 7 days after purchasing it first, but from the 4th day, a fee of at least hundreds of thousands of won will occur.
It is said that Encar diagnoses itself and selects vehicles in excellent condition, but since consumables are not replaced like Hyundai Capital certified used cars, it is not possible to say that there is no risk or additional cost after purchasing a vehicle.
However, even so, it is a great advantage that a refund is possible even by a simple change of heart, and it is certain that you can minimize financial losses compared to just reselling it. In particular, if you complete the refund process within 3 days, there is no additional charge other than the consignment cost, so I think it’s worth using.
Non-face-to-face online application is available through the website or app. Consultation is free of charge, so if you are planning to buy a used car, we recommend that you consult us.
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