Let’s learn more about the Cheongho Nais Customer Center headquarters phone number and AS application method. If you encounter a problem while using Cheongho Nais water purifier, bidet, air purifier, etc., we will provide information on AS application method and customer center.
💡Do you want to save time? 💡
Check the necessary information right away at the link below!
Table of Contents Open
Cheongho Nais Customer Center Phone Number
The Cheongho Nais headquarters customer center phone number is 1588-2290. You can call this number from anywhere in the country for consultation. If you contact the headquarters representative customer center, you can receive more accurate and quick consultation.
Customer Center Operating Hours
Weekdays: 9:00 AM ~ 6:00 PM
Saturdays: 9:00 AM ~ 12:00 PM
Kakao Consulting Operating Hours
Weekdays: 9:00 AM ~ 5:00 PM
Please note that when consulting with the customer center, you may need the registered phone number or the resident registration number of the customer who signed the rental contract.
Phone number 1588-2290
Operating hours Weekdays 9:00 ~ 18:00, Saturdays 9:00 ~ 12:00
Kakao consultation Weekdays 9:00 ~ 17:00
How to apply for Cheongho Nais AS
Application for AS through phone consultation
If there is a problem with Cheongho Nais products, you can apply for AS through a call center phone consultation. However, the waiting time may be long, so it is recommended to use KakaoTalk chat consultation to save time.
Application for AS through KakaoTalk consultation
You can receive real-time chat consultation by adding the ‘Cheongho Nais Consultation Talk’ channel on KakaoTalk. KakaoTalk consultation operating hours are from 9:00 AM to 18:00 on weekdays, so please contact us during this time.
Apply for Cheongho Nais AS👈
AS visit time and cost
Cheongho Nais AS technicians are usually available from 10:00 AM to 18:00 PM. Please note that visits are not possible after this time. In addition, the cost is composed of the sum of parts cost and travel cost.
Parts cost
If parts need to be replaced during repair, the parts price including 10% VAT will be charged.
Travel cost
Travel cost is the cost incurred when visiting regardless of product repair. 20,000 won is charged for a weekday visit, and 25,000 won is charged for a holiday (Sat, Sun, public holidays).
Visit day Travel cost
Weekday 20,000 won
Holiday (Sat, Sun, public holidays) 25,000 won
How to apply for previous installation
If you move while using a water purifier rental, you must register a new address. Since the company owns the water purifier while the contract has not ended, previous installation is required.
The previous installation cost varies depending on the model and product, and you can apply in advance by consulting with the customer center.
Frequently Asked Questions
How can I contact the Cheongho Nais Customer Center?
The Cheongho Nais Customer Center phone number is 1588-2290, and the operating hours are from 9:00 AM to 6:00 PM.
How much is the travel cost? A business trip fee of 20,000 won will be charged for weekday visits and 25,000 won for holidays (Saturday, Sunday, and public holidays).
What is the warranty period for the product?
The quality warranty period for Cheongho Nais products is 1 year after product purchase, and the warranty period is calculated based on the date of receiving the contract or the date of delivery of the product.