First of all, I love Kakao Bank. Because it is easy to use and convenient, it is used more often than other financial institutions. However, since it is an internet bank, sometimes errors occur or when you have questions about a product, you may wonder where to inquire. 카카오뱅크 고객센터
As Cabin does not have an offline branch like other banks, it is often difficult to call a counselor because they do not know the number. So, in this case, I am going to post about the Kakao Bank customer center phone number, where you can connect with a counselor more calmly and quickly than anyone else without panicking.
Kakao Bank customer center phone number, here! 이베이스매뉴얼
First, go to the Cabin app and log in. You can log in with your fingerprint or pattern that you previously registered. I’ve registered my fingerprint, so I’m using my fingerprint!
After accessing the app, if you look at the bottom right corner, a More 3 dots menu will appear. Click this menu. Then, various menus such as customer center and authentication/security appear along with my name.
The question we are asking today is a phone number that can be connected to an agent, and where is it possible to talk to an agent? right. Service center! Let’s click right away.
Then, the screen is changed again, and at the bottom there are services and frequently asked questions, and at the top, Kakao Talk consultation and phone consultation buttons are displayed.
If you’re embarrassed to talk on the phone… No, if you have a simple question, let’s start with Kakao Talk.
When you select Kakao Talk, the chatbot asks, “What can I help you with?” At the same time, if you look at the bottom of the screen, the types of frequently asked questions are displayed, such as deposits, loans, debit cards, and how to solve account opening errors. You can also click here to get clear answers to your questions.
However, since the menu is limited, I may not be able to confirm the exact answer to the complex and subtle questions I am curious about. In such a case, the phone consultation menu is waiting just below the Kakao Talk consultation to use it.
Prepare a heart that is considerate of the counselor and a calm voice, and let’s press the phone consultation!
I thought that if I pressed the phone consultation, a call would be made immediately, but it was not. Instead, various counseling phone numbers such as customer center, various accident reports, and senior citizens are displayed. Since each person has different questions and problems, I think it’s a really good thing to have subdivided the call center in this way.
Kakao Bank customer center phone numbers are subdivided as follows. Inquiries related to deposits/savings, loans, and credit cards are , various accident reports are , the exclusive number for the elderly is , and overseas calls are +82-2-6420-3333. However, except for various accident reports, it is only possible on weekdays and during business hours.
In addition, if you scroll down to the bottom, ARS usage guide is displayed in detail. For example, 0 for employee connection, 1 for loss report, 8 for voice phishing accident report, 1+1 for card loss report, etc. In this way, users can be satisfied with user convenience because they can connect to the desired consultation more easily and quickly by providing the ARS number in advance!
Contact us anytime if you have any questions! However, only during available hours.
In the case of offline banks, if you have any questions, you can directly visit the branch and inquire. However, in the case of KAKAOBANK, there is no way to make face-to-face inquiries as it is an internet bank.
Kakao also operates a subdivided customer center so that inquiries and system failures can be resolved more conveniently and quickly because they know these shortcomings better than anyone else. If you have any questions, please feel free to contact us with your concept, consideration for the agent, and a calm voice. The problem will be resolved soon.